Head of Commercial (Insights driven)
Greater Manchester
Circa £75,000-£80,000 + benefits
A growing consumer business is looking for a Commercial leader to own the numbers behind the business and work closely with senior leadership.
This is a hands-on role. You'll continue building out a commercial reporting function that departments across the business rely on, work daily with operations, sales and logistics to keep performance data accurate, and be the person who can explain why the numbers move. You'll sit close enough to the detail to catch a problem in a product line or a channel before it reaches the monthly numbers, and close enough to leadership to turn that insight into a decision.
What You'll Own
- Commercial and management reporting: the dashboards and models leadership quotes back in meetings, covering sales performance, margin and cost.
- Performance tracking across departments, working directly with operations, sales and logistics teams to keep the data current and catch issues early.
- Margin and cost analysis that feeds into pricing decisions, supplier negotiations and stock planning.
- Forecasting and scenario modelling, giving leadership a realistic view of where the business is heading, built on current trading and channel trends.
- Contract and supplier commercial reviews, working with procurement and operations to protect margin on renewals and new agreements.
- Stock and demand planning input, working with logistics to flag where inventory decisions are affecting cash or service levels.
- Sales performance analysis by channel, product and customer, working with the sales team to understand what's driving movement in the numbers.
- A close working relationship with senior leadership, sitting in on decisions and challenging a number or a plan when the data tells a different story.
What We're Looking For
- Solid commercial or FP&A experience in a fast-moving, growing business.
- A track record of building reporting that departments actually use and trust.
- An eye for where the numbers don't add up, and the instinct to know which variance is noise and which needs a phone call.
- Comfortable working across functions: finance, operations, sales and logistics all feed into this role.
- Confident with data and modern reporting tools, and quick to pick up whatever system the business runs on.
- A self-starter who works closely with leadership without waiting to be asked.
Circa £75,000-£80,000, plus benefits.
Office based in Greater Manchester.
#J-18808-Ljbffr
Head of Commercial (Customer Insights) in Manchester employer: We Are Stellify
At Stellify, we pride ourselves on being an exceptional employer in Greater Manchester, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within our large, multi-channel contact centre. Join us to be part of a transformative journey where your leadership will directly impact customer experience and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial (Customer Insights) in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like We Are Stellify are looking for when hiring for a Head of Commercial (Customer Insights).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to We Are Stellify for the Head of Commercial (Customer Insights), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at We Are Stellify as a Head of Commercial (Customer Insights), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out We Are Stellify’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Commercial (Customer Insights).
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at We Are Stellify, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with We Are Stellify's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at We Are Stellify. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at We Are Stellify
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that We Are Stellify uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at We Are Stellify. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!