We Are Stellify in Liverpool is seeking a Customer Change Lead to take a busy customer operation and make it faster and simpler for the people it serves. The role is a 6-month contract, hybrid (2 days on site per week) with a £70,000 equivalent salary.
You’ll work with the senior leadership team, starting with one service area and a team of around 25, then roll the same approach out across the wider customer operation. Start ASAP.
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Customer Operations Transformation Lead in Liverpool employer: We Are Stellify
At Stellify, we pride ourselves on being an exceptional employer in Greater Manchester, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within our large, multi-channel contact centre. Join us to be part of a transformative journey where your leadership will directly impact customer experience and operational excellence.