We Are Stellify in Leeds is hiring a Customer Service Manager to run the customer care team day to day. The role emphasises operations, leadership and culture with hybrid working.
You’ll lead a team of team leaders, own performance and people matters, set contact handling standards and partner with operations to map the customer journey.
Salary is £50,000 per year, with pension, 25 days holiday plus bank holidays, and opportunities for professional development in an award-winning organisation.
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Senior Customer Service Manager – Hybrid & Development in Leeds employer: We Are Stellify
At Stellify, we pride ourselves on being an exceptional employer in Greater Manchester, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within our large, multi-channel contact centre. Join us to be part of a transformative journey where your leadership will directly impact customer experience and operational excellence.
