We Are Stellify is seeking an Interim CX Consultant to map and redesign the customer journey from start to finish. The role is on-site in Yorkshire, three days per week, with a day rate based on experience and start planned for late October 2026.
You will work with the customer care team to document the current process, produce a roadmap with quick wins, and design proactive, streamlined workflows that reduce friction and duplications.
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Interim CX Consultant: End-to-End Journey Design in Leeds employer: We Are Stellify
At Stellify, we pride ourselves on being an exceptional employer in Greater Manchester, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within our large, multi-channel contact centre. Join us to be part of a transformative journey where your leadership will directly impact customer experience and operational excellence.
