Research & Insights Executive

We are a global socially-led creative agency, with unrivalled social media and influencer marketing expertise. With over 1,200 people in four continents, we deliver a global perspective to our clients in a time when social media is shaping culture. We're proud to be a multi award-winning agency, with Cannes Lions, One Show, Webby and Shorty Awards, to name but a few. Our most recent work has seen us help Amazon Music, Activision and Adidas deliver some of their biggest and most innovative campaigns to date. As well as creating for clients, we help educate the wider industry. Our Instagram publication The Feed tracks culture at the speed of social. 6,500 people registered or tuned into our events last year, and our reports garnered more than 20 million views.

Obsessed with gaming culture, social trends and the conversations shaping online communities? Love turning complex data and social insights into clear, actionable recommendations? Curious, detail-oriented and excited by the idea of working across some of the agency’s biggest clients? We’re looking for a Research & Insights Executive to join our team, playing a key role in delivering the social media analysis and research that helps shape the strategic direction of the agency. Working across two of our largest clients, you’ll sit at the heart of the team, turning data and social insights into clear, actionable recommendations. Our Research & Insights team delivers high-quality work across data, effectiveness and social intelligence. In this role, you’ll focus on data manipulation, visualisation and content analysis, uncovering meaningful insights that inform strategies across both owned and earned social channels. A strong understanding of the gaming industry and gaming culture is essential, alongside a genuine passion for social media, emerging trends and digital communities. As a Research & Insights Executive, you’ll support the day-to-day delivery of reports alongside fellow Executives and under the guidance of a Director. It’s an excellent opportunity to develop your expertise in We Are Social’s tools, methodologies and reporting style, while collaborating closely with teams across the agency. You’ll work with large data sets on a daily basis, so strong attention to detail and accuracy are essential. We’re looking for someone who is naturally curious, highly organised, and enthusiastic about the social and gaming landscape, with a keen eye for emerging trends, conversations and best practice.

What You've Delivered Elsewhere

• Produced monthly and quarterly social media insight reports that support strategic and commercial decision-making.
• Worked closely with senior stakeholders and cross-functional teams to deliver clear, actionable reporting.
• Transformed complex datasets into engaging, executive-ready presentations using Excel and Google Slides.
• Conducted qualitative analysis through both automated and manual data coding to uncover sentiment, themes and audience behaviours.
• Contributed to social and performance audits for prospective and existing clients.
• Delivered competitor and market analysis to identify trends, opportunities and benchmarking insights.
• Managed multiple projects in different markets and deadlines in a fast-paced environment with strong attention to detail.
• Experience with social listening tools such as TalkWalker and BrandWatch, using boolean queries to monitor brand health and campaign performance.

What Else Are We Looking For?

• Strong Excel skills, including formulas, pivot tables and chart creation.
• Confidence working with large datasets accurately and efficiently.
• A solid grounding in numeracy, including percentages, percentage change and basic algebra.
• Excellent written communication skills, with strong grammar, spelling and attention to detail.
• The ability to turn data and findings into clear, actionable recommendations.
• Strong organisational and time management skills, with the ability to prioritise workload effectively.
• A proactive, solutions-focused mindset with a willingness to take ownership of tasks and projects.
• Strong communication and collaboration skills, with the ability to work effectively as part of a high-performing team.
• Curiosity about social media, digital culture and consumer behaviour.
• A flexible, adaptable approach and a willingness to learn new tools, techniques and ways of working.

Our Culture and the Nice Stuff

Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL. Our Charter for Change in the UK can be found here which details our focus areas across People, Work and Culture in 2026. Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via recruitment@wearesocial.net.

So let’s get to the good stuff, we offer all those things you would naturally expect; 25 days holiday, pension scheme & life assurance. But what we love most is connection, so we have our WAS Passport and Work From Anywhere schemes which allow you to truly connect to colleagues all over the world!

If this all sounds like the place you have been waiting to find then apply now! What are you waiting for?