Business Manager - Full-time

Job Title: Business Manager – Head of Ops, Systems & Marketing (Recruitment Sector) Location: Southend-on-Sea (Hybrid Flexibility Available) Employment Type: Full-Time Salary: £40,000 – £60,000 + Performance Bonus + Share Scheme We’re building a high-performance machine, and we have very high standards. We’re a specialist recruitment firm placing elite legal, finance, and data professionals into top-tier firms – with individual placement fees ranging from $25,000 to $100,000. We’ve got a world-class delivery team, a strong brand, and quality clients. Now, we need the right operations leader to bring systems, scale, and momentum to every part of the business. ________________________________________ Ops Exec – Supporting the day-to-day running of the business. People Ops Lead – Handling hiring, induction, and performance as we grow by 3+ people a month. You will own execution, lead our systems strategy, and manage a team of 11 offshore marketers and data specialists. Operations & Business Systems • Build and optimise core business processes, systems, and workflows. • Implement automation and enforce SOPs for delivery, sales, and back office. • Introduce performance dashboards and accountability frameworks. • Support finance with reporting, budgeting, and reconciliations. Tech, Data & AI • Oversee the integrity and efficiency of our 1M+ candidate database. • Manage our growing data and tech stack • Leverage AI and automation for outreach, lead scoring, and profile enrichment. Centralised Marketing (Offshore Team Management) • Direct and lead an 11-person offshore team handling: o Candidate outreach and data management • Own the budget and results of our centralised marketing and data ops function. Own cross-functional projects end-to-end – tech, delivery, people, and marketing. • Proven experience in fast-growth recruitment or sales-led businesses. • Tech-savvy: you\’re comfortable with data platforms, automation tools, CRMs, and AI solutions. • A builder – you love structure, process, performance, and accountability. ________________________________________ 40,000 – £60,000 base salary depending on experience • Performance bonus and share scheme • Strategic, central role in a business on an ambitious growth path • We work 50 hours a week – with flexibility for some home working. But if you’re looking to build something meaningful, lead a business through real scale, and work alongside a driven founder with global ambitions — we want to meet you.