At a Glance
- Tasks: Lead retail performance and client experience in a luxury beauty environment.
- Company: Join a prestigious beauty brand known for quality and modern artistry.
- Benefits: Competitive salary, performance bonuses, generous leave, and employee discounts.
- Other info: Great opportunity for growth within a fast-paced, premium beauty brand.
- Why this job: Be the face of a luxury brand and drive exceptional client experiences.
- Qualifications: Experience in luxury beauty or premium retail with strong sales skills.
The predicted salary is between 40000 - 50000 € per year.
About Refyne
We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people.
Our client is a prestige beauty brand with a growing presence across luxury retail environments. The brand is recognised for its refined approach to beauty, combining modern artistry with thoughtfully crafted products designed to enhance natural beauty. With a strong focus on quality, design, and elevated client experience, the business has built a loyal following within the premium beauty market. As the brand continues to expand within high-end retail spaces, it is seeking passionate beauty professionals who can deliver exceptional service and represent a modern luxury beauty brand.
We are seeking a Business Counter Manager to lead retail performance and client experience within a prestigious luxury retail environment. This role combines commercial leadership, luxury service, and team development, ensuring the counter operates as a high-performing retail destination. The successful candidate will act as the face of the brand in-store, building meaningful client relationships, driving sales performance, and maintaining exceptional visual and service standards. Working closely with retail partners and internal brand teams, this role will play a key part in establishing the counter as a destination for premium beauty and expert artistry.
- Sales & Commercial Performance
- Drive counter performance through achieving and exceeding sales targets and KPI’s.
- Take full ownership of the counter as a business, managing daily operations and retail standards.
- Identify opportunities to grow sales through client development, in-store initiatives, and retail events.
- Monitor performance metrics and implement strategies to maximise sell-through.
- Provide coaching, product education, and ongoing training to maintain the highest standards.
- Brand Representation & Retail Excellence
- Act as a brand ambassador, communicating the brand’s values and product expertise.
- Partner with store leadership to support product launches, events, and promotional activity.
Experience within luxury beauty, prestige cosmetics, or premium retail environments.
- Strong commercial awareness with a track record of achieving sales targets.
- Exceptional communication and relationship-building skills.
- A proactive mindset with strong ownership of counter performance.
Compensation & Benefits
- Competitive salary with performance-based bonus.
- Generous annual leave allowance.
- Product allocation and employee discounts.
- Access to specialist product and service training.
- Opportunity to grow within a fast-growing premium beauty brand.
Senior Business Manager in London employer: We Are Refyne
Refyne is an exceptional employer that champions a culture of excellence and growth within the luxury beauty sector. With a focus on employee development, competitive compensation, and a supportive work environment, team members are empowered to thrive while representing a prestigious brand known for its commitment to quality and client experience. Located in high-end retail spaces, employees enjoy unique opportunities to engage with a loyal clientele and elevate their careers in a dynamic and rewarding atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, attend events, and connect on LinkedIn. The more people you know, the better your chances of landing that Senior Business Manager role.
✨Tip Number 2
Show off your passion for luxury beauty! When you get the chance to chat with potential employers, share your insights about the latest trends and how you can elevate their brand. Let them see your enthusiasm!
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your achievements. Use specific examples from your past experiences to demonstrate how you've driven sales and built client relationships.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right opportunities in the beauty sector. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Senior Business Manager in London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working in luxury retail. We want to see that you're not just looking for a job, but that you're genuinely passionate about representing a modern luxury beauty brand.
Highlight Your Sales Achievements:Make sure to include specific examples of how you've driven sales performance in previous roles. We’re all about results, so if you've smashed targets or implemented successful strategies, shout about it! This will show us that you have the commercial awareness we’re looking for.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We appreciate when candidates take the effort to align their background with our needs, especially in areas like client experience and team development.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at We Are Refyne
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history, values, and product offerings. Understanding what makes the brand unique will help you articulate how you can contribute to its success and resonate with its luxury image.
✨Showcase Your Sales Savvy
Be prepared to discuss specific examples of how you've driven sales in previous roles. Highlight your achievements with numbers and metrics, as this will demonstrate your commercial awareness and ability to exceed targets.
✨Demonstrate Exceptional Client Relationship Skills
Think of instances where you've built strong client relationships or provided outstanding service. Share these stories during the interview to illustrate your capability as a brand ambassador and your commitment to delivering a premium experience.
✨Prepare Questions That Show Your Passion
Have a few thoughtful questions ready that reflect your enthusiasm for the role and the brand. Ask about their approach to client development or how they measure success in retail performance, showing that you're genuinely interested in contributing to their growth.
