At a Glance
- Tasks: Lead retail performance and client experience in a luxury beauty environment.
- Company: Prestige beauty brand known for quality and modern artistry.
- Benefits: Competitive salary, bonuses, generous leave, discounts, and training opportunities.
- Other info: Join a fast-growing brand with excellent career advancement potential.
- Why this job: Be the face of a luxury brand and drive sales while building client relationships.
- Qualifications: Experience in luxury beauty or premium retail with strong sales skills.
The predicted salary is between 30000 - 40000 € per year.
About Refyne: We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach.
Our client is a prestige beauty brand with a growing presence across luxury retail environments. The brand is recognised for its refined approach to beauty, combining modern artistry with thoughtfully crafted products designed to enhance natural beauty. With a strong focus on quality, design, and elevated client experience, the business has built a loyal following within the premium beauty market.
As the brand continues to expand within high-end retail spaces, it is seeking passionate beauty professionals who can deliver exceptional service and represent a modern luxury beauty brand. We are seeking a Business Counter Manager to lead retail performance and client experience within a prestigious luxury retail environment. This role combines commercial leadership, luxury service, and team development, ensuring the counter operates as a high-performing retail destination.
The successful candidate will act as the face of the brand in-store, building meaningful client relationships, driving sales performance, and maintaining exceptional visual and service standards. Working closely with retail partners and internal brand teams, this role will play a key part in establishing the counter as a destination for premium beauty and expert artistry.
- Sales & Commercial Performance:
- Drive counter performance through achieving and exceeding sales targets and KPI’s.
- Take full ownership of the counter as a business, managing daily operations and retail standards.
- Identify opportunities to grow sales through client development, in-store initiatives, and retail events.
- Monitor performance metrics and implement strategies to maximise sell-through.
- Provide coaching, product education, and ongoing training to maintain the highest standards.
- Brand Representation & Retail Excellence:
- Act as a brand ambassador, communicating the brand’s values and product expertise.
- Partner with store leadership to support product launches, events, and promotional activity.
Experience within luxury beauty, prestige cosmetics, or premium retail environments.
- Strong commercial awareness with a track record of achieving sales targets.
- Exceptional communication and relationship-building skills.
- A proactive mindset with strong ownership of counter performance.
Compensation & Benefits:
- Competitive salary with performance-based bonus.
- Generous annual leave allowance.
- Product allocation and employee discounts.
- Access to specialist product and service training.
- Opportunity to grow within a fast-growing premium beauty brand.
Online Business Manager in London employer: We Are Refyne
Refyne is an exceptional employer, offering a dynamic work environment within the luxury beauty sector that prioritises employee growth and development. With competitive salaries, generous leave, and access to specialist training, employees are empowered to excel in their roles while representing a prestigious brand known for its commitment to quality and client experience. Join us in a culture that values passion, performance, and the art of beauty, where your contributions directly impact our success in high-end retail.
StudySmarter Expert Advice🤫
We think this is how you could land Online Business Manager in London
✨Tip Number 1
Network like a pro! Connect with people in the beauty industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your passion for beauty! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your thoughts on trends and products – it’ll make you memorable!
✨Tip Number 3
Prepare for interviews by researching the brand inside out. Know their products, values, and recent news. This will show that you’re genuinely interested and ready to represent them as a brand ambassador.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Online Business Manager in London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working in luxury retail. We want to see that you're not just looking for a job, but that you're genuinely passionate about representing a modern luxury beauty brand.
Highlight Your Sales Achievements:Make sure to include any sales targets you've smashed in previous roles. We’re all about driving performance, so if you've got numbers to back up your success, flaunt them! This will show us that you have the commercial awareness we’re looking for.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the extra step to connect their background with what we’re seeking.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at We Are Refyne
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history, values, and product offerings. Understanding what makes the brand unique will help you articulate how you can contribute to its success and resonate with its luxury image.
✨Showcase Your Sales Savvy
Be prepared to discuss your previous sales experiences and how you've exceeded targets in the past. Use specific examples that highlight your commercial awareness and ability to drive performance, as this role is all about achieving those KPIs.
✨Demonstrate Exceptional Communication Skills
Since building relationships is key in this role, practice articulating your thoughts clearly and confidently. Think of scenarios where you've successfully engaged clients or resolved issues, showcasing your relationship-building prowess.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle various retail situations, such as managing a team or dealing with a difficult client. Prepare by thinking through your approach to these scenarios, focusing on your proactive mindset and leadership skills.
