At a Glance
- Tasks: Lead retail performance and client experience in a luxury beauty environment.
- Company: Join a prestigious beauty brand redefining the luxury retail space.
- Benefits: Competitive salary, bonuses, generous leave, discounts, and training opportunities.
- Other info: Fast-growing brand with excellent career advancement potential.
- Why this job: Be the face of a modern luxury brand and drive exceptional client experiences.
- Qualifications: Experience in luxury beauty or premium retail with strong sales skills.
The predicted salary is between 30000 - 40000 € per year.
About Refyne
We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people.
Our client is a prestige beauty brand with a growing presence across luxury retail environments. The brand is recognised for its refined approach to beauty, combining modern artistry with thoughtfully crafted products designed to enhance natural beauty. With a strong focus on quality, design, and elevated client experience, the business has built a loyal following within the premium beauty market. As the brand continues to expand within high-end retail spaces, it is seeking passionate beauty professionals who can deliver exceptional service and represent a modern luxury beauty brand.
We are seeking a Business Counter Manager to lead retail performance and client experience within a prestigious luxury retail environment. This role combines commercial leadership, luxury service, and team development, ensuring the counter operates as a high-performing retail destination. The successful candidate will act as the face of the brand in-store, building meaningful client relationships, driving sales performance, and maintaining exceptional visual and service standards. Working closely with retail partners and internal brand teams, this role will play a key part in establishing the counter as a destination for premium beauty and expert artistry.
- Sales & Commercial Performance
- Drive counter performance through achieving and exceeding sales targets and KPI’s.
- Take full ownership of the counter as a business, managing daily operations and retail standards.
- Identify opportunities to grow sales through client development, in-store initiatives, and retail events.
- Monitor performance metrics and implement strategies to maximise sell-through.
- Provide coaching, product education, and ongoing training to maintain the highest standards.
- Brand Representation & Retail Excellence
- Act as a brand ambassador, communicating the brand’s values and product expertise.
- Partner with store leadership to support product launches, events, and promotional activity.
Experience within luxury beauty, prestige cosmetics, or premium retail environments.
- Strong commercial awareness with a track record of achieving sales targets.
- Exceptional communication and relationship-building skills.
- A proactive mindset with strong ownership of counter performance.
Compensation & Benefits
- Competitive salary with performance-based bonus.
- Generous annual leave allowance.
- Product allocation and employee discounts.
- Access to specialist product and service training.
- Opportunity to grow within a fast-growing premium beauty brand.
Business Manager - Full-time in London employer: We Are Refyne
Refyne is an exceptional employer that champions a culture of excellence and growth within the luxury beauty sector. With a commitment to employee development, competitive compensation, and a supportive work environment, we empower our team members to thrive as they represent a prestigious brand in high-end retail. Join us to be part of a dynamic team that values quality, artistry, and exceptional client experiences, all while enjoying generous benefits and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Full-time in London
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and recent news. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Use specific examples that highlight your sales achievements and client relationship skills. Confidence is key, so rehearse until it feels natural!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Business Manager - Full-time in London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for the beauty industry shine through! Share any relevant experiences or insights that highlight your enthusiasm for luxury products and exceptional client service.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your experience in luxury retail and how it aligns with the brand's values. We want to see how you can contribute to our mission of redefining recruitment in the beauty space!
Quantify Your Achievements:Don't just tell us about your past roles; show us the impact you've made! Use numbers to illustrate how you've exceeded sales targets or improved client satisfaction. This will help us understand your commercial awareness and performance-driven mindset.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at We Are Refyne
✨Know Your Brand Inside Out
Before the interview, dive deep into the beauty brand's history, values, and product range. Understanding their unique selling points will help you articulate how you can represent them effectively as a Business Counter Manager.
✨Showcase Your Sales Savvy
Prepare to discuss your previous sales achievements and how you've driven performance in past roles. Use specific examples that highlight your ability to exceed targets and enhance client experiences, as this is crucial for the role.
✨Demonstrate Luxury Service Skills
Think of scenarios where you've provided exceptional customer service in a luxury setting. Be ready to share these experiences, focusing on how you built relationships and created memorable client interactions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the brand's future initiatives or retail strategies. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.
