At a Glance
- Tasks: Lead retail performance and client experience in a luxury beauty environment.
- Company: Prestigious beauty brand known for quality and modern artistry.
- Benefits: Competitive salary, bonuses, generous leave, discounts, and training opportunities.
- Other info: Join a fast-growing brand with excellent career advancement potential.
- Why this job: Be the face of a luxury brand and drive exceptional client experiences.
- Qualifications: Experience in luxury beauty or premium retail with strong sales skills.
The predicted salary is between 30000 - 40000 € per year.
About Refyne: We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach.
Our client is a prestige beauty brand with a growing presence across luxury retail environments. The brand is recognised for its refined approach to beauty, combining modern artistry with thoughtfully crafted products designed to enhance natural beauty. With a strong focus on quality, design, and elevated client experience, the business has built a loyal following within the premium beauty market.
As the brand continues to expand within high-end retail spaces, it is seeking passionate beauty professionals who can deliver exceptional service and represent a modern luxury beauty brand. We are seeking a Business Counter Manager to lead retail performance and client experience within a prestigious luxury retail environment. This role combines commercial leadership, luxury service, and team development, ensuring the counter operates as a high-performing retail destination.
The successful candidate will act as the face of the brand in-store, building meaningful client relationships, driving sales performance, and maintaining exceptional visual and service standards. Working closely with retail partners and internal brand teams, this role will play a key part in establishing the counter as a destination for premium beauty and expert artistry.
- Sales & Commercial Performance:
- Drive counter performance through achieving and exceeding sales targets and KPI’s.
- Take full ownership of the counter as a business, managing daily operations and retail standards.
- Identify opportunities to grow sales through client development, in-store initiatives, and retail events.
- Monitor performance metrics and implement strategies to maximise sell-through.
- Provide coaching, product education, and ongoing training to maintain the highest standards.
- Brand Representation & Retail Excellence:
- Act as a brand ambassador, communicating the brand’s values and product expertise.
- Partner with store leadership to support product launches, events, and promotional activity.
Experience within luxury beauty, prestige cosmetics, or premium retail environments.
- Strong commercial awareness with a track record of achieving sales targets.
- Exceptional communication and relationship-building skills.
- A proactive mindset with strong ownership of counter performance.
Compensation & Benefits:
- Competitive salary with performance-based bonus.
- Generous annual leave allowance.
- Product allocation and employee discounts.
- Access to specialist product and service training.
- Opportunity to grow within a fast-growing premium beauty brand.
Business Coordinator and Policy Support in London employer: We Are Refyne
Refyne is an exceptional employer, offering a dynamic work environment within the luxury beauty sector that prioritises employee growth and development. With competitive salaries, generous benefits, and a strong emphasis on training, employees are empowered to excel in their roles while representing a prestigious brand known for its commitment to quality and client experience. Join us in a culture that values passion, performance, and the art of beauty, where your contributions directly impact our success in high-end retail spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Business Coordinator and Policy Support in London
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and recent campaigns. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Network like a pro! Connect with people in the beauty industry on LinkedIn or attend local events. Building relationships can lead to insider info about job openings and even referrals, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience and why you’re a perfect fit for the role. This will help you make a great first impression when meeting potential employers or networking contacts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes put you ahead of the competition. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Business Coordinator and Policy Support in London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for the beauty industry shine through! Share any relevant experiences or insights that highlight your enthusiasm for luxury products and exceptional client service.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your experience in luxury retail and how it aligns with the brand's values. We want to see how you can contribute to making the counter a high-performing destination!
Quantify Your Achievements:Don't just tell us about your past roles; show us the impact you've made! Use numbers to illustrate how you've exceeded sales targets or improved client satisfaction. This will help us see your potential in driving performance.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in the luxury beauty space!
How to prepare for a job interview at We Are Refyne
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's history, values, and product offerings. Understanding what makes the brand unique will help you articulate how you can contribute to its luxury image and client experience.
✨Showcase Your Sales Savvy
Be ready to discuss your past sales achievements and how you've exceeded targets in previous roles. Use specific examples that highlight your commercial awareness and ability to drive performance in a retail environment.
✨Demonstrate Exceptional Communication Skills
Since this role involves building relationships with clients and team members, practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses.
✨Prepare Questions That Matter
Think of insightful questions to ask the interviewer about the brand's future, retail strategies, or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
