At a Glance
- Tasks: Support luxury beauty counter performance and deliver exceptional client experiences.
- Company: Join a prestigious beauty brand redefining the luxury retail space.
- Benefits: Competitive salary, commission incentives, generous leave, and employee discounts.
- Other info: Dynamic environment with excellent career development within a growing brand.
- Why this job: Step up your career in luxury beauty with a passionate team and exciting opportunities.
- Qualifications: Experience in luxury beauty or premium retail; strong communication and team motivation skills.
The predicted salary is between 30000 - 40000 € per year.
About Refyne
We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach.
Our Client
Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction.
Overview
We are seeking an Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail.
Key Responsibilities
- Drive Counter Performance
- Support the Counter Manager in achieving and exceeding sales targets and KPI’s.
- Identify opportunities to maximise sales through expert consultation and personalised service.
- Encourage repeat business by building strong client relationships.
- Support daily counter operations and maintain strong retail standards.
- Deliver Exceptional Client Experience
- Provide tailored consultations and product recommendations.
- Build a loyal client base through exceptional service and relationship building.
- Deliver engaging product demonstrations and beauty services.
- Create memorable in-store experiences that position the counter as a destination for premium beauty.
- Lead by Example
- Act as a role model for service, professionalism, and product expertise.
- Support the Counter Manager in motivating and coaching the team.
- Contribute to a positive, collaborative team culture focused on delivering outstanding results.
- Maintain Brand & Retail Standards
- Ensure the counter is always presented to the highest visual merchandising and hygiene standards.
- Demonstrate strong product knowledge and communicate the brand’s philosophy and values.
- Support in-store activations, product launches, and promotional events.
Qualifications
- Experience within luxury beauty, prestige cosmetics, or premium retail environments.
- Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager.
- Passion for beauty, artistry, and delivering exceptional customer experiences.
- Strong commercial awareness and ability to contribute to sales performance.
- Confident supporting and motivating a team in a retail environment.
- Excellent communication and relationship-building skills.
- Highly organised with strong attention to detail.
Additional Requirements
- Ability to work retail hours including weekends and peak trading periods.
- Passion for delivering luxury service and premium beauty experiences.
- A proactive and positive approach to teamwork and business performance.
Compensation & Benefits
- Competitive salary with commission or performance-based incentives.
- Generous annual leave allowance.
- Product allocation and employee discounts.
- Access to specialist product and service training.
- Career development opportunities within a growing premium beauty brand.
Contact details for this role: Emily Bentley, Emily.Bentley@wearerefyne.com, 07441341665
Assistant Business Manager in London employer: We Are Refyne
Refyne is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury beauty retail sector. As an Assistant Business Manager, you will benefit from competitive compensation, generous leave, and access to specialist training, all while working in a prestigious environment that values artistry and client experience. Join a passionate team dedicated to redefining beauty recruitment and delivering outstanding service in high-end retail spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Business Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry and let them know you're on the hunt for an Assistant Business Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for beauty! When you get the chance to chat with potential employers, make sure to share your love for the products and services. Talk about your experiences and how you can elevate client interactions at their luxury counter.
✨Tip Number 3
Prepare for those interviews! Research the brand's philosophy and values so you can align your answers with what they stand for. Practice common interview questions and think of examples that showcase your expertise in driving sales and delivering exceptional service.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to keep track of your applications and follow up!
We think you need these skills to ace Assistant Business Manager in London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty and artistry shine through! Share specific experiences that highlight your passion and how it aligns with the luxury beauty brand's values.
Tailor Your Application:Make sure to customise your application for the Assistant Business Manager role. Highlight relevant experience in luxury retail and how you've contributed to sales performance in previous positions. We want to see how you can bring your expertise to our team!
Be Personable:Remember, this role is all about exceptional client experiences. Use your application to showcase your communication skills and ability to build relationships. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at We Are Refyne
✨Know Your Products Inside Out
Make sure you have a solid understanding of the beauty products and brands you'll be representing. Research their key ingredients, benefits, and unique selling points. This will not only impress your interviewers but also show your passion for the industry.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built strong client relationships in the past. Think about specific situations where your exceptional service led to repeat business or positive feedback. This will demonstrate your ability to deliver the exceptional client experiences they value.
✨Demonstrate Team Leadership
Be ready to discuss your experience in motivating and coaching a team. Share instances where you've led by example or contributed to a positive team culture. This is crucial for the Assistant Business Manager role, so highlight your leadership skills.
✨Dress the Part
Since this is a luxury beauty brand, your appearance matters. Dress professionally and in line with the brand's aesthetic. This shows that you understand the importance of presentation in the beauty industry and are serious about the role.
