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- Tasks: Manage client relationships and oversee TikTok Shop campaigns for beauty and wellness brands.
- Company: Fast-growing, founder-led creator and commerce agency with a fun culture.
- Benefits: Competitive salary up to £45k, flexible work environment, and growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the influencer marketing space.
- Qualifications: Experience in account management and a strong understanding of TikTok Shop.
- Other info: Exciting chance to grow with a small business and shape future offerings.
The predicted salary is between 36000 - 54000 £ per year.
We’re hiring an Account Manager to join a fast-growing, founder-led creator and commerce agency working with beauty and wellness brands selling through TikTok Shop. You will act as the primary point of contact for clients, owning day-to-day relationships, overseeing creator and TikTok Shop activity, and ensuring campaigns are executed seamlessly and perform against commercial goals. This is a hands-on, high-autonomy role, ideal for someone who thrives in agency environments and enjoys being close to both strategy and execution.
Responsibilities:
- Client Account Management
- Own and lead day-to-day client relationships, acting as the main point of contact and trusted partner.
- Ensure clients feel supported, informed, and confident in campaign delivery and performance.
- TikTok Shop & Campaign Execution
- Oversee TikTok Shop activity for beauty and wellness clients, ensuring campaigns are delivered smoothly and on time.
- Translate client objectives into clear, actionable plans that drive revenue and growth.
- Creator & Influencer Management
- Work closely with creators and influencers, managing briefs, timelines, and deliverables.
- Support the development and coordination of a growing creator network aligned to client goals.
- Operations & Delivery
- Manage day-to-day operational tasks across accounts, coordinating with virtual assistants and wider support resources.
- Bring structure, organisation, and consistency to account delivery in a fast-moving environment.
- Data, Reporting & Performance
- Analyse performance data across revenue, creators, and campaigns.
- Draw insights and make recommendations to optimise results and ensure client KPIs are met.
- Agency Growth & Development (Senior Level)
- Support the founder with improving processes, building scalable ways of working, and shaping future agency offerings.
- Contribute ideas and insight to help Social St grow sustainably and effectively.
You Are:
- Proven experience in account management, ideally within an agency, influencer, or social-led environment.
- Strong understanding of TikTok Shop, creator marketing, and/or social commerce.
- Confident managing client relationships independently, with excellent communication and stakeholder management skills.
- Highly organised and comfortable juggling multiple priorities in a lean, fast-paced setting.
- Commercially minded, with experience using data and performance metrics to guide decision-making.
- Self-motivated, proactive, and comfortable taking ownership without heavy oversight.
- Excited by the opportunity to grow with a small business and progress into a more senior role over time.
Ready to lead with confidence and make a real impact? Apply now to join a brand that celebrates individuality, champions fun, and knows that great results come from great people.
To apply, please email your cv to Emily Bentley - emily.bentley@wearerefyne.com
Please note, due to a large volume of applications, we are unable to speak to everybody. If you do not hear back from our team within 48 hours, your application will be unsuccessful.
www.wearerefyne.com
Account Manager in London employer: We Are Refyne
Contact Detail:
We Are Refyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even slide into DMs on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past successes in account management. Highlight your experience with TikTok Shop and influencer marketing to grab attention. We love seeing what you can do!
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their campaigns and be ready to discuss how you can contribute to their success. We want to see your enthusiasm and knowledge about the beauty and wellness space!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are excited to grow with us. So, hit that apply button and let’s get started!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your experience in account management, especially in agency or social-led environments, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about working with beauty and wellness brands on TikTok Shop. Share specific examples of how you've successfully managed client relationships in the past.
Showcase Your Data Skills: Since we love data-driven decision-making, don’t forget to mention any experience you have with analysing performance metrics. Show us how you’ve used data to optimise campaigns and achieve client goals.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at We Are Refyne
✨Know Your TikTok Shop Inside Out
Make sure you brush up on your knowledge of TikTok Shop and how it works, especially in the beauty and wellness sectors. Be ready to discuss how you can leverage this platform to drive client campaigns and revenue.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you ensured clients felt supported and confident in campaign delivery, as this is crucial for the role.
✨Be Data-Driven
Familiarise yourself with performance metrics and data analysis. Be prepared to discuss how you've used data to optimise campaigns and meet KPIs in previous roles, as this will demonstrate your commercial mindset.
✨Demonstrate Your Organisational Skills
Since this role involves juggling multiple priorities, come equipped with examples of how you've managed operational tasks effectively in a fast-paced environment. Show that you can bring structure and consistency to account delivery.
