At a Glance
- Tasks: Manage client relationships and oversee TikTok Shop campaigns for beauty and wellness brands.
- Company: Fast-growing, founder-led agency focused on creator and commerce.
- Benefits: Opportunity to grow with a small business and make a real impact.
- Why this job: Join a fun team that celebrates individuality and values great results.
- Qualifications: Experience in account management and understanding of TikTok Shop and creator marketing.
- Other info: Dynamic role with potential for career progression in a fast-paced environment.
The predicted salary is between 28800 - 48000 £ per year.
We’re hiring an Account Manager to join a fast-growing, founder-led creator and commerce agency working with beauty and wellness brands selling through TikTok Shop.
You will act as the primary point of contact for clients, owning day-to-day relationships, overseeing creator and TikTok Shop activity, and ensuring campaigns are executed seamlessly and perform against commercial goals. This is a hands-on, high-autonomy role, ideal for someone who thrives in agency environments and enjoys being close to both strategy and execution.
Responsibilities- Client Account Management
- Own and lead day-to-day client relationships, acting as the main point of contact and trusted partner
- Ensure clients feel supported, informed, and confident in campaign delivery and performance
- TikTok Shop & Campaign Execution
- Oversee TikTok Shop activity for beauty and wellness clients, ensuring campaigns are delivered smoothly and on time
- Translate client objectives into clear, actionable plans that drive revenue and growth
- Creator & Influencer Management
- Work closely with creators and influencers, managing briefs, timelines, and deliverables
- Support the development and coordination of a growing creator network aligned to client goals
- Operations & Delivery
- Manage day-to-day operational tasks across accounts, coordinating with virtual assistants and wider support resources
- Bring structure, organisation, and consistency to account delivery in a fast-moving environment
- Data, Reporting & Performance
- Analyse performance data across revenue, creators, and campaigns
- Draw insights and make recommendations to optimise results and ensure client KPIs are met
- Support the founder with improving processes, building scalable ways of working, and shaping future agency offerings
- Contribute ideas and insight to help Social St grow sustainably and effectively
- Proven experience in account management, ideally within an agency, influencer, or social-led environment
- Strong understanding of TikTok Shop, creator marketing, and/or social commerce
- Confident managing client relationships independently, with excellent communication and stakeholder management skills
- Highly organised and comfortable juggling multiple priorities in a lean, fast-paced setting
- Commercially minded, with experience using data and performance metrics to guide decision-making
- Self-motivated, proactive, and comfortable taking ownership without heavy oversight
- Excited by the opportunity to grow with a small business and progress into a more senior role over time
Ready to lead with confidence and make a real impact? Apply now to join a brand that celebrates individuality, champions fun, and knows that great results come from great people.
To apply, please email your cv to Emily Bentley - emily.bentley@wearerefyne.com
Please note, due to a large volume of applications, we are unable to speak to everybody. If you do not hear back from our team within 48 hours, your application will be unsuccessful.
Account Manager employer: We Are Refyne
Contact Detail:
We Are Refyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with beauty and wellness brands. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your TikTok skills! Create a mini portfolio showcasing your understanding of TikTok Shop and how you’ve successfully managed campaigns or client relationships in the past.
✨Tip Number 3
Be proactive! If you see a brand you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. It shows initiative and passion!
✨Tip Number 4
Apply through our website! We love seeing applications come through there, and it helps us keep track of all the amazing talent out there. Plus, it’s super easy!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your experience in account management, especially in agency or social-led environments, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about working with beauty and wellness brands on TikTok Shop. Share specific examples of how you've successfully managed client relationships in the past.
Showcase Your Data Skills: Since we love data-driven decision-making, don’t forget to mention any experience you have with analysing performance metrics. Show us how you’ve used data to optimise campaigns and meet client KPIs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at We Are Refyne
✨Know Your TikTok Shop Inside Out
Make sure you brush up on your knowledge of TikTok Shop and how it works, especially in the beauty and wellness sectors. Familiarise yourself with recent campaigns and trends to show that you're not just a fan but also a savvy strategist who can drive results.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you ensured clients felt supported and confident in campaign delivery, as this role is all about being a trusted partner.
✨Be Ready to Discuss Data Insights
Since the role involves analysing performance data, come prepared to discuss how you've used data to inform decisions in previous roles. Think of specific metrics you've tracked and how they influenced your strategies.
✨Demonstrate Your Organisational Skills
This position requires juggling multiple priorities, so be ready to share how you stay organised in a fast-paced environment. Discuss tools or methods you use to keep track of tasks and ensure smooth campaign execution.