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- Tasks: Support members with technical guidance and improve biogas operations across the industry.
- Company: Join a leading association in anaerobic digestion and biogas innovation.
- Benefits: Hybrid work, travel opportunities, and a chance to shape industry standards.
- Why this job: Make a real impact on the global biogas sector and advance your career.
- Qualifications: Hands-on experience in AD plant operations and strong regulatory knowledge.
- Other info: Opportunity for career growth into senior technical and strategic roles.
The predicted salary is between 36000 - 60000 £ per year.
Representing: The Anaerobic Digestion and Bioresources Association (ADBA) (c.80%) & the World Biogas Association (WBA) (c.20%)
Employer: We Are Orchard Limited
Location: Hybrid / Remote (UK-based preferred)
Travel: Some UK travel, occasional international travel
Stop Managing One Plant - Start Shaping an Industry! Most AD Engineers spend their careers managing one or two sites. This role is different. You will use your "boots-on-the-ground" experience to help our 400+ members optimise their operations, navigate complex regulations, and raise the standards of the entire global biogas sector.
Role Purpose
The Technical Support Manager (TSM) is a front-facing, delivery-focused role. You are the trusted technical voice for the UK AD operating community (ADBA) while supporting selective international engagement (WBA). You will translate complex regulatory "headaches" into practical, site-level guidance that improves performance and industry confidence.
Important Note: This role requires several years of hands-on, direct operational responsibility on an AD plant. It is not suitable for graduates, early-career engineers, or candidates whose experience is primarily advisory, academic, or sales-focused.
What You’ll Do (Key Responsibilities)
- Member Technical Support & Enquiry Management
- Primary Contact: Act as the first point of call and trusted technical contact for our operator and supply chain members - responding to and resolving their technical and regulatory enquiries.
- Operational Guidance: Provide clear, credible advice on plant operations, permitting, health & safety, and biosecurity.
- Site Engagement: Use site visits and Regional Operators Meetings (ROMs) to build member loyalty and identify/share emerging industry trends.
- Best Practice & Regulatory Leadership
- Knowledge Development: Create and maintain the "Best Practice Guidance" for both ADBA and WBA.
- Regulatory Translation: Monitor updates from the EA, HSE, and APHA, and translate them into accessible, usable guidance for plant managers.
- Delivering the Anaerobic Digestion Certification Scheme (ADCS)
- Quality Assurance: Coordinate the delivery of the ADCS, guiding operators through the accreditation process.
- Strategic Influence: Actively pursue opportunities to make the ADCS an obligatory industry standard to de-risk investments.
- Training & Events
- Technical Delivery: Design and lead technical training programmes, webinars, and approximately 8 Regional Operators Meetings per year.
- Industry Voice: Represent the associations at external working groups, providing technical evidence to support policy and lobbying activity.
Backgrounds & Skills We Welcome
- Operational Scars: Several years’ hands-on experience operating AD plants; you know what happens when the biology crashes or the technology fails.
- Regulatory Literacy: Strong working knowledge of UK AD regulation and compliance (Environmental Permitting, Health & Safety).
- Communication: The ability to explain complex engineering or biological issues to both site staff and high-level stakeholders.
- Solutions-Focused: A proactive approach to solving "live" industry challenges.
- Experience with plant design, commissioning, or build-phases.
- Familiarity with audit schemes or management systems (ISO, ADCS, etc.).
- A background in wastewater, food waste, or agricultural AD sectors.
Why Join Us?
This role is a core "feeder" into senior technical and strategic leadership positions. You will work at the heart of the UK’s energy transition, building a global profile through the WBA while ensuring the UK’s biomethane sector remains a world leader in quality and safety.
Technical Support Manager - Anaerobic Digestion/Biogas employer: We Are Orchard Ltd
Contact Detail:
We Are Orchard Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Manager - Anaerobic Digestion/Biogas
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals at events or online forums. The more people you know in the biogas sector, the better your chances of landing that Technical Support Manager role.
✨Tip Number 2
Show off your hands-on experience! When chatting with potential employers, highlight your operational scars and how you've tackled challenges on AD plants. They want to see that you can translate your experience into practical solutions for their members.
✨Tip Number 3
Stay updated on regulations! Make sure you're clued up on the latest UK AD regulations and compliance issues. This knowledge will not only impress employers but also help you provide valuable insights during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Don’t miss out on the chance to join us in shaping the future of the biogas industry!
We think you need these skills to ace Technical Support Manager - Anaerobic Digestion/Biogas
Some tips for your application 🫡
Show Off Your Experience: We want to see your hands-on experience with AD plants! Make sure to highlight specific projects or challenges you've tackled in your career. This is your chance to show us how you’ve navigated the complexities of the industry.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your skills and experiences. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Tailor Your Application: Make sure your application speaks directly to the role of Technical Support Manager. Highlight your regulatory knowledge and ability to translate complex issues into practical solutions. Show us why you're the perfect fit for this unique position!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at We Are Orchard Ltd
✨Know Your Stuff
Make sure you brush up on your hands-on experience with AD plants. Be ready to share specific examples of challenges you've faced and how you resolved them. This role is all about practical knowledge, so show them you’ve got the operational scars to prove it!
✨Understand the Regulations
Familiarise yourself with UK AD regulations and compliance standards. Be prepared to discuss how you’ve navigated complex regulatory environments in the past. This will demonstrate your ability to translate regulatory headaches into actionable guidance for members.
✨Engage with the Community
Show your enthusiasm for building relationships within the AD community. Think about how you can use site visits and meetings to foster loyalty among members. Bring ideas on how to identify and share emerging industry trends during your interview.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll need to convey information to both site staff and high-level stakeholders, so being able to articulate your thoughts clearly will be key. Consider preparing a few examples where you successfully communicated difficult topics.
