Senior CRM & Loyalty Manager in Manchester

Senior CRM & Loyalty Manager in Manchester

Manchester Temporary 50000 - 65000 £ / year (est.) Home office (partial)
We Are Fr Group

At a Glance

  • Tasks: Lead CRM strategies and enhance customer loyalty for a top UK brand.
  • Company: Join a renowned consumer brand with millions of loyal customers.
  • Benefits: Hybrid working, competitive salary, bonus, and a 12-month contract.
  • Other info: Exciting opportunity to work in a dynamic, data-driven environment.
  • Why this job: Make a significant impact on customer engagement and loyalty.
  • Qualifications: Proven experience in CRM management and data analysis.

The predicted salary is between 50000 - 65000 £ per year.

Forward Role are partnering with one of the most well-known UK consumer brands with a customer base in the millions, to find a Senior CRM Manager for a 12-month maternity cover contract.

Hybrid working (3 days onsite & 2 remote)

Very competitive salary + Bonus

12 Month Fixed Term Contract (starting September 2026)

This is a fantastic opportunity to join a data-rich, customer-focused environment.

Senior CRM & Loyalty Manager in Manchester employer: We Are Fr Group

As a Senior CRM & Loyalty Manager at one of the UK's most renowned consumer brands, you will thrive in a dynamic and data-driven environment that prioritises employee growth and innovation. With a hybrid working model that promotes work-life balance, competitive salary packages, and a culture that values collaboration and creativity, this role offers a unique opportunity to make a significant impact while enjoying the benefits of working for a leading brand in a vibrant location.

We Are Fr Group

Contact Details:

We Are Fr Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior CRM & Loyalty Manager in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior CRM & Loyalty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by researching the company and its CRM strategies. Show us that you understand their customer base and how you can enhance their loyalty programmes. Tailor your answers to reflect their values and goals.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.

Tip Number 4

Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to employers looking for top talent like you.

We think you need these skills to ace Senior CRM & Loyalty Manager in Manchester

CRM Strategy Development
Data Analysis
Customer Segmentation
Loyalty Programme Management
Campaign Management
Email Marketing
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior CRM & Loyalty Manager role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your achievements in CRM and loyalty management that align with what we're looking for.

Showcase Your Data Skills:Since we’re all about data, make sure to showcase your analytical skills in your application. Mention any tools or methodologies you’ve used to drive customer engagement and loyalty – we love a data-driven approach!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at We Are Fr Group

Know Your Numbers

As a Senior CRM & Loyalty Manager, you'll be expected to have a strong grasp of data analytics. Brush up on key metrics related to customer retention and loyalty programmes. Be ready to discuss how you've used data to drive decisions in your previous roles.

Showcase Your Strategy Skills

Prepare to talk about your experience in developing and implementing CRM strategies. Think of specific examples where your strategies led to measurable improvements in customer engagement or sales. This will demonstrate your ability to think strategically and deliver results.

Understand the Brand

Research the company thoroughly. Familiarise yourself with their products, values, and recent campaigns. Being able to articulate how your skills align with their brand will show that you're genuinely interested and invested in the role.

Prepare Questions

Interviews are a two-way street. Prepare insightful questions about the company's CRM initiatives and future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.