At a Glance
- Tasks: Lead customer retention strategies and enhance lifecycle marketing for a luxury ecommerce brand.
- Company: Fast-growing luxury ecommerce business with a strong reputation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Exciting phase of growth with a global customer base.
- Why this job: Join a dynamic team and make a real impact on customer engagement.
- Qualifications: Experience in CRM management and a passion for luxury retail.
The predicted salary is between 55000 - 65000 £ per year.
Forward Role are partnering with an established and fast-growing luxury ecommerce business that operates two of the UK's leading online designer retailers.
With a global customer base and an extensive portfolio of premium brands, the business has built a strong reputation for delivering exceptional products and service to customers worldwide. Following the successful combination of two established brands, the company is entering an exciting new phase of growth. With a customer database built over many years and hundreds of thousands of customer interactions, CRM has been identified as one of the biggest commercial opportunities within the business.
The role: This is a fantastic opportunity for an ambitious CRM Manager to take ownership of customer retention, lifecycle marketing and customer value.
CRM Manager employer: We Are Fr Group
As a leading luxury ecommerce business based in Richmond, London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and personal growth. Our hybrid working model offers flexibility, while our commitment to employee development ensures that you will have ample opportunities to advance your career within a thriving environment. Join us and be part of a passionate team dedicated to delivering exceptional service and products to our global customer base.
