At a Glance
- Tasks: Lead CRM strategies to enhance customer engagement and drive business growth.
- Company: Join a renowned UK consumer brand with millions of customers.
- Benefits: Competitive salary, bonus, hybrid working, and a dynamic team environment.
- Other info: Exciting opportunity for career growth in a fast-paced industry.
- Why this job: Shape customer communications and make a real impact in a data-rich setting.
- Qualifications: Proven CRM experience and strong leadership skills required.
The predicted salary is between 51750 - 63250 £ per year.
Forward Role are partnering with a one of the most well-known UK consumer brands with a customer base in the millions, to find a Senior CRM Manager for a 12-month contract.
Senior CRM Manager Hybrid working (3 days onsite & 2 remote) Manchester Very competitive salary + Bonus 12 Month Fixed Term Contract (starting September 2026) This is a fantastic opportunity to join a data-rich, customer-focused business where CRM is at the heart of the marketing strategy.
You'll lead a team of four and play a key role in shaping customer communications, driving engagement and unlocking growth through smarter segmentation, personalisation and lifecycle marketing.
Perfect for someone who loves using data and insight to influence strategy and deliver measurable results.
Responsibilities: Own CRM performance across the customer lifecycle, delivering against key commercial and engagement KPIs while identifying opportunities to improve conversion, retention and reactivation.
Lead customer segmentation strategy, using data and insight to create targeted, personalised customer journeys that drive engagement and business growth.
Develop and optimise automated and trigger-based communications, ensuring customers receive relevant messaging at the right stage of their lifecycle.
Drive a strong test-and-learn culture, using reporting, analysis and experimentation to generate insights and continuously improve CRM performance.
Collaborate with teams across marketing, analytics and commercial functions to ensure CRM is fully integrated into wider business and customer growth strategies.
What we're looking for: Proven CRM experience with a track record of delivering successful multi-channel campaigns and driving commercial results.
Previous people management experience, with the ability to lead, develop and motivate a high-performing CRM team.
Strong understanding of customer segmentation, lifecycle marketing and personalisation strategies.
Data-driven mindset, with the ability to turn insights into actions that improve performance.
Confident managing stakeholders, influencing decisions and identifying new opportunities for growth in a fast-paced environment.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, Linked In and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
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Locations
Senior CRM Manager in Cheshire, Warrington employer: We Are Fr Group
Join a multi award-winning digital agency located near St Helens, where innovation meets collaboration in a vibrant work culture. With a hybrid working model and a competitive salary range of £30-£40k, this company not only values employee growth through continuous learning opportunities but also fosters a supportive environment that celebrates achievements and encourages creativity. Be part of a team that is driving impressive growth and securing high-profile accounts, making your contributions truly impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM Manager in Cheshire, Warrington
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Senior CRM Manager in Cheshire, Warrington
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at We Are Fr Group from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at We Are Fr Group specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at We Are Fr Group
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at We Are Fr Group, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show We Are Fr Group you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure We Are Fr Group that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for We Are Fr Group, so think on your feet and don't hesitate to showcase your creativity!
