Our client is recruiting a customer campaign manager to support and manage the delivery of their customer email campaigns.
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
You'll be responsible for the delivery of all c ustomer email campaign , working directly with account directors to plan, manage and schedule campaigns.
Reporting to the CTO, you will own the campaign schedule, build and delivery process, looking to continually improve workflow efficiency and increase effectiveness of all campaigns by measuring campaign success using analytics and reporting.
Key Responsibilities
Working with account directors to plan and build campaign strategy.
Keeping a schedule of all campaigns across clients.
Being proactive to improve process efficiency and enforcing standards.
Use analytics, A/B testing and post-campaign learning to improve campaign effectiveness .
QA checklists and build standards - creating and maintaining .
Build, test and send campaigns.
Proofing and approval workflow, taking control of sign-off cycles, version control .
Manage campaigns within agreed scope, identify and flag additional or chargeable work to account directors.
Work with our data analysts and engineers on list hygiene, deliverability and sender reputation
Required Skills
Hands-on experience delivering email campaigns using email service providers such as Dotdigital, HubSpot, Vision6 or similar.
Experience using project management tooling such as Scoro, Monday, Trello etc.
Confident working with campaign data , CSV and Excel, segmentation, field mapping etc .
Able to build processes and tasks for reliability and performance.
Well organised and self-directed to work remotely.
An understanding of data protection and data security (PECR, GDPR).
Experience building, editing and managing HTML email templates.
Experience cross client testing email creatives, and an understanding of common issues.
Desirables
Experience managing clients and campaign stakeholders.
Knowledge of design tools such as Photoshop, In-design, Figma.
Comfortable using AI tools (e.g. Claude) to speed up copy, QA and reporting.
Email accessibility (alt text, semantic structure, WCAG).
Other Attributes
Strong written and verbal communication skills .
Excellent organi s ational skills and attention to detail .
Pro-active and keen to learn .
Process driven.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. xohmjla
Forward Role is operating as an employment agency.
Campaign Manager in Bedford employer: We Are Fr Group
As a Paid Media Manager at our tech-led international travel giant, you'll thrive in a dynamic and innovative environment that champions growth and digital transformation. With a competitive salary of up to £45k plus bonuses, we offer a flexible hybrid working model, fostering a culture of collaboration and creativity while providing ample opportunities for professional development. Join us in Manchester City Centre and be part of a world-class team where your expertise will truly make an impact.
