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- Tasks: Be the go-to person for residents, keeping them updated and handling queries.
- Company: Join a respected contractor known for its supportive work culture.
- Benefits: Earn £18.50 per hour with job security and long-term projects.
- Other info: Enjoy a stable role with opportunities for growth in Sheffield.
- Why this job: Make a real difference in your community while building strong relationships.
- Qualifications: Experience as a Tenant Liaison Officer and excellent communication skills required.
The predicted salary is between 37000 - 40000 £ per year.
Location: Sheffield
Rate: £18.50 per hour
Contract: Ongoing (Immediate Start)
We are currently recruiting for an experienced Tenant Liaison Officer to join a respected regional contractor delivering a major decarbonisation programme across Sheffield and the surrounding areas. This is an excellent opportunity to join a well-established and highly regarded company, known for having a strong pipeline of work in the region and a positive, supportive working environment. The scheme offers a steady, long-term workload, with the potential to run for up to three years, providing strong job security and continuity.
Key Responsibilities:- Act as the key point of contact between residents and the site team
- Keep tenants fully informed of works, timelines, and any disruptions
- Handle resident queries and complaints professionally and efficiently
- Support the successful delivery of retrofit and decarbonisation works
- Build and maintain positive relationships with tenants and stakeholders
- Keep clear and accurate records of all communications
- Valid CSCS card (essential)
- Previous experience in a Tenant Liaison Officer role within construction or social housing
- Excellent communication and people skills
- Ability to work independently and manage workload effectively
- Proactive and empathetic approach when dealing with residents
- Competitive rate of £18.50 per hour
- Immediate start available
- Long-term opportunity with consistent work
- Work with a great company that has a strong reputation locally
- Projects based in and around Sheffield, offering regional stability
If you are an experienced TLO looking for a long-term role with a reputable contractor, apply now to secure your place on this exciting programme.
Resident Liaison Officer in Yorkshire employer: We are Footprint
Contact Detail:
We are Footprint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and social housing sectors. Let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Get your communication skills polished! As a TLO, you'll need to handle queries and complaints with ease. Practice your active listening and empathy skills so you can build those positive relationships with tenants right from the get-go.
✨Tip Number 3
Stay organised! Keep track of all your communications and interactions. This will not only help you manage your workload but also show potential employers that you’re proactive and detail-oriented—key traits for a successful Tenant Liaison Officer.
✨Tip Number 4
Apply through our website! We’ve got a solid pipeline of opportunities, and applying directly can give you a better chance of landing that role. Don’t miss out on the chance to work with a reputable contractor in Sheffield!
We think you need these skills to ace Resident Liaison Officer in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and people skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a proactive approach, so let your personality come through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your relevant experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at We are Footprint
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the decarbonisation programme and the specific challenges residents might face. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a TLO, communication is key. Prepare examples of how you've effectively handled resident queries or complaints in the past. Think about times when you’ve built positive relationships with tenants or stakeholders, as this will demonstrate your ability to connect with people.
✨Be Proactive and Empathetic
During the interview, highlight your proactive approach to problem-solving and your empathetic nature when dealing with residents. Share specific instances where you went above and beyond to support tenants, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s projects and their approach to tenant relations. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values. It’s a win-win!