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- Tasks: Be the go-to person for residents, keeping them informed and supported during decarbonisation projects.
- Company: Join a respected contractor known for its positive work culture and strong local reputation.
- Benefits: Earn £18.50 per hour with job security and a long-term opportunity.
- Other info: Enjoy a supportive environment with consistent work in Sheffield.
- Why this job: Make a real difference in your community while building relationships and enhancing your skills.
- Qualifications: Experience as a Tenant Liaison Officer and a valid CSCS card are essential.
The predicted salary is between 37000 - 40000 £ per year.
Location: Sheffield
Rate: £18.50 per hour
Contract: Ongoing (Immediate Start)
We are currently recruiting for an experienced Tenant Liaison Officer to join a respected regional contractor delivering a major decarbonisation programme across Sheffield and the surrounding areas. This is an excellent opportunity to join a well-established and highly regarded company, known for having a strong pipeline of work in the region and a positive, supportive working environment. The scheme offers a steady, long-term workload, with the potential to run for up to three years, providing strong job security and continuity.
Key Responsibilities:
- Act as the key point of contact between residents and the site team
- Keep tenants fully informed of works, timelines, and any disruptions
- Handle resident queries and complaints professionally and efficiently
- Support the successful delivery of retrofit and decarbonisation works
- Build and maintain positive relationships with tenants and stakeholders
- Keep clear and accurate records of all communications
Requirements:
- Valid CSCS card (essential)
- Previous experience in a Tenant Liaison Officer role within construction or social housing
- Excellent communication and people skills
- Ability to work independently and manage workload effectively
- Proactive and empathetic approach when dealing with residents
Whats on Offer:
- Competitive rate of £18.50 per hour
- Immediate start available
- Long-term opportunity with consistent work
- Work with a great company that has a strong reputation locally
- Projects based in and around Sheffield, offering regional stability
If you are an experienced TLO looking for a long-term role with a reputable contractor, apply now to secure your place on this exciting programme.
Locations
Resident Liaison Officer in Sheffield, Yorkshire employer: We Are Footprint
Contact Detail:
We Are Footprint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Sheffield, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and social housing sectors. Let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. As a TLO, you'll need to handle queries and complaints with ease. Practice common interview questions and think about how you can showcase your experience in managing resident relationships.
✨Tip Number 3
Don’t forget to research the company! Knowing their projects and values will help you stand out during interviews. Plus, it shows that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got a range of opportunities that could be perfect for you. It’s quick and easy, and you’ll be one step closer to landing that long-term role with a reputable contractor.
We think you need these skills to ace Resident Liaison Officer in Sheffield, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenant Liaison Officer role. Highlight your previous experience in construction or social housing, and don’t forget to showcase your excellent communication skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled resident queries or built relationships in the past. We love a good story that shows off your skills!
Showcase Your Empathy: As a Tenant Liaison Officer, empathy is key. In your application, mention how you've successfully dealt with resident complaints or concerns. We’re looking for someone who can connect with tenants and make their experience smoother, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have available!
How to prepare for a job interview at We Are Footprint
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the decarbonisation programme and the specific challenges residents might face. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a TLO, you'll need to communicate effectively with residents and the site team. Prepare examples from your past experience where you've successfully handled queries or complaints. This will demonstrate your ability to maintain positive relationships and manage expectations.
✨Be Proactive and Empathetic
During the interview, highlight your proactive approach and empathy when dealing with residents. Share stories that illustrate how you've gone above and beyond to support tenants, as this is crucial for building trust and rapport in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s projects and their approach to tenant engagement. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values. Plus, it keeps the conversation flowing!