At a Glance
- Tasks: Manage export orders, shipping documents, and customer relations daily.
- Company: Join a dynamic team in a thriving export business based in Haslingden.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for professional growth.
- Why this job: Be part of a supportive culture that values excellence in customer service and teamwork.
- Qualifications: 2+ years in Export Administration; strong communication and numerical skills required.
- Other info: Ideal for detail-oriented individuals who thrive in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
This is an administrative position which provides and maintains excellence in customer service and relations. Shipment of all export orders stocked and delivered from our warehouses including all relevant export shipping documents and declarations.
Skills, Experience, and Education Required:
- Minimum 2 years’ experience in Export Administration role
- Experience of export shipping processes and legal requirements
- Experience within a similar role
- The ability to successfully deliver quite complex information to peers and customers
- The ability to successfully deliver quite complex information in many formats to ensure the target audience fully understands the aim of the communication
- Adept at calculating numerical information
- Fully adept at using/developing all systems tools available
- Can confidently investigate, gather all relevant information, effectively question and probe until sufficient information is available to make a suitable informed decision
- Can effectively manage a complex range of resources to ensure a variety of outcomes are fully achieved
Key Responsibilities and Duties:
- Receive for processing and shipment all export orders which arrive directly from our export customers or via sales agents or a Regional Export Manager
- Check stock availability from Epicor stock files and send out order acknowledgement to customer with best delivery estimate
- Liaise with Credit Control for release of “held” accounts
- Discuss with the Regional Sales Manager any order terms or prices which do not conform with the customer record
- Liaise with export customers, hauliers and internal staff to arrange loading slots at our warehouses
- Arrange via distribution orders, when necessary, the movement of stocks between the company’s warehouses to enable consolidated shipments
- Confirm to consignee all shipping arrangements attaching a scan copy of the shipping documents
- Prepare and distribute all necessary export documentation and close order file with Proof of Export
- Liaise with shipping agents/insurance agents for claims and compensation
- Create any necessary paperwork to conform with special credit agreements and payment methods, i.e. Letters of Credit, Documentary Bank Collections. Understand how to apply, check and approve these payment methods
- Liaise with shipping lines/shipping agent’s representatives to secure the best freight rates, payment terms and service levels
- Provide the Regional Export Managers with up-to-date stock information and freight quotes for specific shipments or enquiries
- Ensure the accurate filing of all export records and documents according to agreed office procedures
International Sales Administrator employer: We Are BX2 Limited
Contact Detail:
We Are BX2 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific export shipping processes and legal requirements relevant to the role. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to understanding the complexities of the position.
✨Tip Number 2
Network with professionals in the export administration field. Attend industry events or join online forums where you can connect with others who have experience in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing complex information and resources. Think of specific examples from your past roles where you successfully navigated challenges, as this will showcase your problem-solving skills and ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research StudySmarter and our values. Understanding our company culture and how we operate will help you tailor your conversations during the interview, making it clear that you are a good fit for our team.
We think you need these skills to ace International Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in export administration. Focus on your skills related to customer service, shipment processes, and any specific software tools you've used, like Epicor.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to manage complex information and your experience with export documentation. Mention specific examples of how you've successfully handled similar responsibilities in past roles.
Showcase Your Communication Skills: Since the role requires delivering complex information clearly, provide examples in your application of how you've effectively communicated with customers and colleagues in various formats.
Highlight Problem-Solving Abilities: Demonstrate your capability to investigate and gather information for informed decision-making. Include instances where you've navigated challenges in export processes or customer relations.
How to prepare for a job interview at We Are BX2 Limited
✨Showcase Your Export Knowledge
Make sure to highlight your experience in export administration and shipping processes. Be prepared to discuss specific examples of how you've navigated legal requirements and documentation in previous roles.
✨Demonstrate Communication Skills
Since the role requires delivering complex information, practice explaining intricate concepts clearly and concisely. Use examples from your past experiences where you successfully communicated with customers or colleagues.
✨Prepare for Numerical Questions
Brush up on your numerical skills, as the job involves calculating information. Be ready to tackle questions that may require you to demonstrate your ability to handle figures accurately.
✨Familiarise Yourself with Systems Tools
Research the systems and tools commonly used in export administration. If possible, mention any relevant software you’ve used before, and express your willingness to learn new systems quickly.