At a Glance
- Tasks: Streamline operations and support artists in their creative journeys.
- Company: Join a nonprofit transforming the arts landscape in Singapore.
- Benefits: Flexible work culture, growth opportunities, and a chance to make an impact.
- Other info: Collaborate with creatives and cultural changemakers in a dynamic environment.
- Why this job: Be a key player in reshaping the future of the arts.
- Qualifications: 3-5 years in operations or project management; passion for the arts is a plus.
The predicted salary is between 36000 - 60000 € per year.
About Artery: Artery is a nonprofit support hub for artists, dedicated to transforming creative careers into sustainable pathways. Our key programme is the Artery Artist Accelerator, which empowers early-career visual artists with professional support, curatorial mentorship, and market access, while connecting corporate partners and philanthropists to meaningful cultural patronage.
Role Summary: The Office Operations Manager will play a pivotal role in building the organisational backbone of Artery, ensuring back office operational efficiency, budget sustainability, and smooth internal coordination. This person will be a trusted partner to the team, enabling the organisation to scale its impact without compromising its processes. This role involves setting up and optimising internal processes, supporting HR and finance functions, facilitating employee onboarding, and enabling efficient cross-departmental communications. The Office Operations Manager will also work closely with specialised teams (curatorial, patron development and marketing) to ensure integrated execution.
Key Responsibilities:
- Process Design & Optimisation
- Establish and refine internal processes, templates, and playbooks to improve efficiency and scalability
- Implement systems for documentation, data management, and internal knowledge sharing
- Monitor workflow effectiveness and identify process bottlenecks for continuous improvement
- Develop SOPs for core functions (e.g., compliant management, artist onboarding, KYC/AML processes)
- HR & People Operations
- Partner with the CEO to support hiring, onboarding, and retention of mission-aligned team members
- Develop and maintain internal culture guides and training modules
- Manage HR documentation, contracts, and compliance
- Support performance management and professional development initiatives
- Facility Management
- Provide facility management support to our office or studio assets, including but not limited to housekeeping, landlord management, coworking arrangements etc.
- Budget Support & Resource Management
- Support budget adherence, expense tracking, and budget reporting
- Coordinate with the accountant on payroll, vendor payments, and cashflow management
- Coordinate with the auditor on reporting requirements
- Stakeholder Onboarding & Relationship Management
- Develop and execute smooth onboarding experiences for internal and external stakeholders (staff, artists, partners, advisors)
- Ensure clear communication of Artery’s values, processes, and impact metrics
- Maintain accurate stakeholder records and engagement history
- Risk Management & Operational Resilience
- Identify operational risks and implement preventive measures
- Develop contingency plans for critical functions (e.g., event disruptions, financial shortfalls)
- Ensure compliance with regulatory requirements and industry best practices
- Strategic Partner to the CEO
- Act as a sounding board for strategic decisions and organisational pivots from an operational perspective
- Provide operational insights and proposals that could contribute to Artery’s long-term growth
- Support the CEO in managing internal bandwidth and prioritising initiatives
Key Attributes:
- A key advantage if you have prior experience working in CLGs, Charities and/or IPCs.
- You enjoy creative problem-solving and connecting solutions to people and processes.
- You are intuitive and curious.
- You are highly disciplined, organised and have an eagle eye for detail.
- You are patient and persuasive and are skilled at pushing for adoption.
- You can create and stick to your timeline and milestones, and are comfortable working in a fluid, startup-like environment.
- It’ll be a bonus if you are passionate about the arts and social impact.
Qualifications:
- 3-5 years of experience in operations, project management, or a related field.
- Familiarity with project management, HR, finance, or nonprofit ops.
- Strong command of productivity and project management tools.
- Ability to work independently and collaborate across cross-functional teams.
Why Artery:
- Be part of a pioneering team reshaping the future of Singapore’s arts ecosystem.
- Work closely with artists, creatives, and cultural changemakers.
- Contribute to a mission-driven organisation with a focus on long-term impact.
- Flexible work culture with opportunities for growth and leadership.
Office Operations Manager employer: WE ARE ARTERY LTD.
Artery is an exceptional employer, offering a unique opportunity to be part of a pioneering nonprofit dedicated to transforming the arts ecosystem in Singapore. With a flexible work culture that prioritises employee growth and leadership, team members are empowered to make a meaningful impact while collaborating closely with artists and cultural changemakers. The role of Office Operations Manager not only supports operational efficiency but also fosters a vibrant community committed to sustainable creative careers.
StudySmarter Expert Advice🤫
We think this is how you could land Office Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the arts and nonprofit sectors, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in operations and project management. Tailor it to showcase how you can optimise processes and support HR functions at Artery.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Artery or similar organisations. Express your interest in the Office Operations Manager role and share how your background aligns with their mission.
✨Tip Number 4
Stay organised! Keep track of your applications, follow-ups, and networking efforts. Use tools that help you manage your time and tasks effectively, so you can focus on landing that dream job with Artery.
We think you need these skills to ace Office Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Office Operations Manager role. Highlight your relevant experience in operations, project management, and any familiarity with nonprofit environments. We want to see how your skills align with our mission at Artery!
Showcase Your Problem-Solving Skills:In your application, share examples of how you've tackled challenges in previous roles. We love creative problem-solvers who can connect solutions to people and processes, so don’t hold back on showcasing your intuition and curiosity!
Be Detail-Oriented:Since this role requires a keen eye for detail, make sure your application is free from typos and errors. A polished application reflects your organisational skills and discipline, which are key attributes we’re looking for at Artery.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and engaged with our organisation!
How to prepare for a job interview at WE ARE ARTERY LTD.
✨Know the Mission Inside Out
Before your interview, dive deep into Artery's mission and values. Understand how they support artists and what their key programmes entail. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Process Skills
As an Office Operations Manager, you'll need to demonstrate your ability to design and optimise processes. Prepare examples from your past experience where you've successfully improved operational efficiency or implemented new systems. Be ready to discuss specific tools or methodologies you used.
✨Highlight Your People Skills
This role involves a lot of collaboration, so be prepared to talk about your experience in HR and people operations. Share stories that showcase your ability to onboard new team members, manage relationships, and foster a positive workplace culture.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific challenges, like budget management or risk assessment. Think through potential scenarios related to the nonprofit sector and have a few strategies ready to discuss. This will demonstrate your problem-solving skills and readiness for the role.
