At a Glance
- Tasks: Manage client relationships, develop strategies, and lead pitches for a high-profile international firm.
- Company: Dynamic professional services firm with a focus on innovation and client success.
- Benefits: Competitive salary up to £70k, hybrid work model, and opportunities for professional growth.
- Other info: Inclusive culture that values diversity and encourages applications from all backgrounds.
- Why this job: Join a creative team and make a real impact in client development and strategy.
- Qualifications: Degree level education and experience in client-facing roles within professional services.
The predicted salary is between 65000 - 70000 £ per year.
We are looking to recruit an exceptionally creative and innovative Client Development Manager for this high profile International firm. In this newly created role you will manage all aspects of client development, including strategy and research; leading pitches and internal/external team meetings; developing marketing and business development activity that ties into the clients' needs; monitoring KPIs and reporting regularly back to the board and business on progress. Managing 3 accounts within a sector, the role covers a range of business lines and practice areas required to manage a global key account and requires exceptional relationship management skills.
Key responsibilities:
- Helping develop the firm's client development methodology as the programme expands into new areas of the firm
- Leading the strategy for the clients ensuring alignment of client programmes across the firm, ensuring that BD activity is driven by client need
- Ensuring the implementation of effective client strategies, aligning strategy and client needs, achieving growth across the programme
- Creating and coordinating client teams and effective cross-practice groups to support client development plans
- Supporting the development of appropriate marketing materials and activities to fulfil client plans
- Overseeing the creation of differentiating proposal materials and the management of client pitch efforts
- Formulating relevant business development budgets in relation to client activity and management of the budget to ensure that the firm receives suitable ROI
- Monitoring KPIs and reporting regular progress back to the firm's management, partnership and senior members of the Business Development team
The successful candidate:
- Educated to degree level (2:1 or above) or equivalent experience, CIM desirable
- Considerable experience of working as a Key Account Exec/Manager or Business Development Exec or Manager within a fast-paced professional services environment
- Considerable experience of leading sector-focused client development and marketing activities
- Experience of operating in a client-facing role desirable
Equity, diversity, and inclusion are integral to everything that we do. We are committed to these values and they are central to our mission. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
Client Relationship Manager employer: We Are Adam
As a leading international firm based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our Client Relationship Manager role offers the opportunity to engage with high-profile clients while benefiting from a hybrid work model, competitive salary, and a commitment to equity and diversity. Join us to be part of a forward-thinking team that values creativity and innovation in client development.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and challenges so you can tailor your responses. Show them you’re not just another candidate; you’re someone who gets what they’re all about!
✨Tip Number 3
Practice your pitch! Whether it’s a formal interview or a casual chat, being able to clearly articulate your experience and how it aligns with the role is key. We recommend rehearsing with a friend or in front of a mirror until you feel confident.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the position. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Relationship Manager role. Highlight your experience in client development and relationship management, and don’t forget to showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific experiences that demonstrate your skills in managing client accounts and leading business development activities.
Showcase Your Creativity:Since we’re looking for someone exceptionally creative, don’t hesitate to show off your innovative ideas in your application. Whether it’s through your CV layout or examples of past projects, let your creativity flow!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at We Are Adam
✨Know Your Clients
Before the interview, research the firm's key clients and their industries. Understanding their needs and challenges will help you demonstrate how your skills can align with their client development strategy.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific strategies you've implemented that led to growth or improved client satisfaction.
✨Be Data-Driven
Familiarise yourself with KPIs relevant to client development. During the interview, highlight your experience in monitoring and reporting on these metrics, showcasing your ability to drive results through data.
✨Prepare for Team Dynamics
Since the role involves coordinating cross-practice groups, think about your experience working in teams. Be prepared to discuss how you've effectively collaborated with different departments to achieve client goals.