At a Glance
- Tasks: Lead a team to deliver high-quality substance misuse services and support recovery.
- Company: Join Via, a mission-driven organisation dedicated to health and wellbeing.
- Benefits: Competitive salary, London weighting, and a healthy work-life balance.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong leadership experience in health or social care and excellent communication skills.
The predicted salary is between 40807 - 41586 £ per year.
Location: Hillingdon
Salary: £40,807.00 – £41,586.00 per annum (including London Weighting)
Vacancy Type: Permanent / Full‑Time
Working Hours: 37.5 per week
Application Deadline: Sunday, 14 June 2026
Who we are
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care – Care for people is at the heart of everything we do.
- Be human – We are accessible, genuine and humble, always learning.
- Do the right thing – We are open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered and supported.
What we’re looking for
We’re seeking a Team Manager to join our Hillingdon Service – the ARCH treatment service, led by Central and NorthWest London NHS Foundation Trust (CNWL). ARCH is a community substance misuse treatment service offering a broad range of treatments, including the Via Criminal Justice Team.
Responsibilities
- Drive the delivery of high‑quality substance misuse services across the Hillingdon area.
- Collaborate with the wider leadership team and NHS partners to shape and improve service outcomes.
- Lead and develop the working teams, ensuring a positive and supportive workplace culture.
- Manage operational aspects, including resource planning, budgets and reporting.
- Represent the service in local and national networks, fostering collaborations with criminal‑justice and community partners.
Qualifications and Skills
- Strong leadership experience in health or social care settings.
- Excellent communication and interpersonal skills, with the ability to stay calm under pressure.
- Empathy, curiosity and strong listening skills, plus a genuine passion for supporting recovery.
- Knowledge of substance misuse treatment models and experience working in community settings is preferred.
- Commitment to Via values: Care, Human and Integrity.
Benefits
We offer a competitive salary, London weighting, 37.5 hours per week and a range of benefits designed to support a healthy work‑life balance. Join a dedicated team where you can make a real difference in people’s lives.
How to Apply
Our Service Manager, Rosie Williams, is happy to discuss the role, typical day, development opportunities and Via’s national network. Please email rosie.williams@viaorg.uk for more information.
Team Manager employer: Wdp
At Via, we pride ourselves on being an exceptional employer, offering a supportive and empowering work culture that prioritises the wellbeing of our team members. Located in Hillingdon, our Team Manager role provides not only a competitive salary but also a chance to make a meaningful impact in the community by leading high-quality substance misuse services. We are committed to employee growth, fostering collaboration, and ensuring that every team member feels valued and recognised for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Via on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Via’s values and mission. Think about how your experience aligns with their focus on care and community support. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email to your interviewer can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and wellbeing shine through. We want to see how much you care about making a difference in people's lives, so share your experiences that align with our values.
Tailor Your CV:Make sure your CV is tailored to the Team Manager role. Highlight your leadership experience in health or social care settings and any relevant skills that match the job description. We love seeing how your background fits with what we do!
Be Genuine:In your cover letter, be yourself! We appreciate authenticity, so don’t hesitate to share your personal journey and why you’re drawn to this role. Remember, we’re looking for someone who embodies our values of being human and doing the right thing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Via and what we stand for.
How to prepare for a job interview at Wdp
✨Know the Mission
Before your interview, take some time to really understand Via's mission and values. They care deeply about health and wellbeing support, so be ready to discuss how your own values align with theirs. This shows that you’re not just looking for a job, but that you genuinely want to contribute to their cause.
✨Showcase Your Leadership Skills
As a Team Manager, strong leadership experience is key. Prepare specific examples from your past roles where you successfully led a team or improved service outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Demonstrate Empathy and Communication
Given the nature of the role, it’s crucial to showcase your empathy and communication skills. Think of scenarios where you’ve had to listen actively or support someone through a tough time. Be prepared to discuss how you handle pressure while maintaining a supportive environment.
✨Research Substance Misuse Treatment Models
Familiarise yourself with various substance misuse treatment models and community settings. This knowledge will not only help you answer technical questions but also demonstrate your commitment to the field. It’s a great way to show that you’re proactive and passionate about making a difference.
