Job Reference JOB0468 Location Gloucester, Gloucestershire Salary £26,618 per annum (pro rata to a 27.5 hour work week) Vacancy Type Permanent/Part Time Working Hours 27.5 hours per week Application Deadline Sunday, November 1, 2026 Job Summary
Who we are
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.
Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care. Care for people is at the heart of everything we do.
- Be human. We are accessible, genuine and humble. Always learning.
- Do the right thing. We’re open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
What we’re looking for
This is an exciting opportunity to join a fast-paced and growing organisation.
We’re looking for Receptionist for our Gloucester Service
We are looking for someone who can deliver excellent customer service and has excellent organisational skills, can effectively manage administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. You will support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action. The successful candidate will work collaboratively with colleagues and key stakeholders across multi-disciplinary teams, ensuring adherence with all Via policies and Safeguarding principles.
The Service
Adult Drug and Alcohol Services across Gloucestershire transferred to Via on 1st April 2024. These important roles are part of Via’s new service structure and provide a great opportunity to build on existing service strengths and make a positive impact.
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package
This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.
We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.
If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.
Deadline: 01/11/2026 at midnight
Salary: £26,618 Pro Rata
Vacancy type: Permanent
Working hours: 27.5 hrs to be negotiated upon offer
Our Team Leader is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. you can reach Rich Macnamara at Rich.Macnamara@viaorg.uk
Job Profile Job Profile document
#J-18808-Ljbffr
Receptionist in Gloucester employer: Wdp
At Via, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Our Northwich location provides a unique opportunity to engage with the community while delivering compassionate care as a Clinical Lead. We are committed to your development, providing ongoing training and mentorship to ensure you thrive in your role and make a meaningful impact in the lives of those we serve.
