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- Tasks: Support health services by managing administrative tasks and engaging with clients.
- Company: Join Via, a compassionate organisation dedicated to improving lives across the UK.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Face-to-face role with flexible working hours and travel opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Attention to detail, good communication skills, and a compassionate nature.
The predicted salary is between 23821 - 25900 £ per year.
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care. Care for people is at the heart of everything we do.
- Be human. We are accessible, genuine and humble. Always learning.
- Do the right thing. We’re open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
This is an exciting opportunity to join a fast-paced and growing organisation. We’re looking for a Clinical Administrative Support Worker for our Via Gloucestershire service. As Clinical Administrative Support Worker you will support with a wide range of tasks to ensure smooth running of Blood‑borne virus testing, BBV treatment pathways and Liver Health screenings. You will support with the executive functions of BBV/Liver Health Clinics, in coordination with Via nurses and NHS nurses. In addition, you will participate in record keeping, data collection and, when appropriate, blood‑borne virus testing.
We are looking for someone with experience for attention to detail and willingness to actively engage those we work with to provide a holistic health offer at Via. This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.
We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure. If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.
Deadline: 28th May 2026 at midnight
Salary: £23,821 to £25,900 per annum, pro rata
Vacancy type: Fixed Term 12‑month contract
Working hours: 0.8 FT (30 hours). Preferred work pattern must work Wednesdays, other days open to discussion. This will be a face‑to‑face role.
Location Base: Gloucester, with expectation to travel to other hubs. Full access and use of a vehicle is a requirement.
Our National Hepatitis C Strategy Lead and Gloucestershire Data and Performance Lead are happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. You can reach both Marlon Freeman at marlon.freeman@viaorg.uk and Efosa Ekhoguagbon at Efosa.Ekhoguagbon@viaorg.uk.
Clinical Administrative Support Worker in Gloucester employer: Wdp
Contact Detail:
Wdp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrative Support Worker in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Via and understanding their mission. Be ready to discuss how your skills align with their values of care, being human, and doing the right thing. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience in clinical support and teamwork.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in helping people through Via.
We think you need these skills to ace Clinical Administrative Support Worker in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Clinical Administrative Support Worker role. Highlight your relevant experience and skills that align with our mission at Via, especially your attention to detail and compassion.
Showcase Your Communication Skills: In your written application, demonstrate your good communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively engaged with others in previous roles.
Be Genuine and Humble: We value authenticity, so let your personality shine through in your application. Share why you’re passionate about supporting people in their health journeys and how you embody our values of care and inclusivity.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity at Via!
How to prepare for a job interview at Wdp
✨Know the Mission
Before your interview, take some time to really understand Via's mission and values. They care deeply about supporting people affected by alcohol and drug use, so think about how your own values align with theirs. Be ready to share personal experiences that demonstrate your commitment to care and compassion.
✨Showcase Your Skills
As a Clinical Administrative Support Worker, attention to detail is key. Prepare examples from your past work where you successfully managed tasks that required precision and organisation. Highlight any experience you have with record keeping or data collection, as this will show you’re ready to hit the ground running.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This role requires good communication skills and the ability to engage with others. Practising active listening will not only help you answer questions more effectively but also demonstrate your ability to connect with people, which is crucial for this position.
✨Stay Calm Under Pressure
Given the fast-paced nature of the role, it’s important to convey your ability to stay calm under pressure. Think of a time when you faced a challenging situation at work and how you handled it. Sharing this will reassure the interviewers that you can maintain composure while providing support to those in need.