At a Glance
- Tasks: Lead a passionate team providing essential aged care support services in a welcoming community.
- Company: Join Western District Health Service, known for its commitment to quality healthcare and community connections.
- Benefits: Enjoy competitive salary, generous leave, relocation support, and professional development opportunities.
- Other info: Experience the beauty of rural Victoria with a supportive team and excellent work-life balance.
- Why this job: Make a real difference in residents' lives while enjoying a fulfilling leadership role.
- Qualifications: Leadership experience in hospitality or healthcare, with strong communication and organisational skills.
The predicted salary is between 86717 - 86717 £ per year.
Western District Health Service is seeking an enthusiastic and capable Team Leader - Aged Care Support Services to join our team at Coleraine Campus. This rewarding leadership role is responsible for coordinating and supporting a range of essential services including food services, hotel services, linen, environmental cleaning and waste management. Working within a predominantly residential aged care environment that also provides acute services, you will play a vital role in ensuring residents, consumers and visitors experience high-quality service, excellent meals and a safe, welcoming environment.
This position combines operational leadership, administration and hands-on team support, making it an excellent opportunity for an experienced hospitality, environmental services or support services professional looking to advance their leadership career in healthcare.
To support your move, successful applicants relocating to the region may have access to:
- Short-term shared accommodation to assist with your transition to the region
- Assistance connecting with local real estate agents and long-term rental opportunities
- Support to build local connections through community groups, sporting clubs and social networks
- Guidance and assistance as you settle into your new role and community
Enjoy a relaxed pace of life, shorter commutes, strong community connections and the opportunity to experience the very best of regional Victoria while making a meaningful difference in the lives of local residents and consumers.
What You'll Be Doing
- Leadership & Team Management: Lead, supervise and support the Food Services, Hotel Services, Linen and Environmental Services teams, fostering a positive culture focused on service excellence, safety and teamwork.
- Food Safety & Compliance: Maintain the Coleraine Food Safety Program and lead the team through annual food safety audits, ensuring compliance with Class 1 food premises requirements and food safety regulations.
- Operational Coordination: Coordinate daily support services operations across the campus including workforce planning, rostering, leave management and service delivery requirements.
- Quality & Environmental Services: Monitor environmental cleaning standards, conduct audits and implement continuous improvement initiatives that contribute to a safe and welcoming environment.
- Administration & Resource Management: Oversee ordering, stock control, budgets, operational systems, electronic menu management and record keeping processes to support efficient operations.
- Stakeholder Engagement: Build positive working relationships with residents, consumers, families, clinical teams, campus leadership and support service colleagues to ensure exceptional service delivery.
What You Bring
- Demonstrated leadership experience and the ability to support and develop teams
- Accredited Food Safety Supervisor certification or willingness to obtain
- Relevant hospitality qualification or equivalent health industry experience
- Experience in food services, hospitality, environmental services, aged care or healthcare settings
- Strong communication and interpersonal skills
- Sound organisational, rostering and time management abilities
- Experience managing operational processes, stock control and budgets
- Commitment to customer service and person-centred care
- Ability to work collaboratively within a multidisciplinary environment
Why Join Western District Health Service?
At Western District Health Service, we are committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg regions. Working within our Coleraine Campus, you'll join an organisation known for its strong community connections, collaborative culture and commitment to excellence in care and service delivery.
We are proud to foster a diverse, inclusive and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.
What We Offer
- Salary packaging benefits
- Generous leave accruals
- Professional development and leadership opportunities
- Relocation support, including access to short-term shared accommodation (subject to availability)
- Support connecting with long-term housing opportunities
- Supportive and collaborative workplace culture
- Opportunity to lead and influence essential support services
- Meaningful work within a respected rural health service
- Excellent work-life balance in a welcoming regional community
Interested? For more information, view the Position Description.
Applications must include:
- A current resume
- A cover letter outlining your suitability for the role
Applications close: 4 October 2026. Applications will be reviewed as received. Early applications are encouraged.
Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected.
Team Leader - Aged Care Support Services in Coleraine employer: WDHS
Western District Health Service is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong emphasis on teamwork and professional development, staff are encouraged to grow their careers while making a meaningful impact in the community. Located in the picturesque Hamilton region, employees enjoy a balanced lifestyle amidst stunning natural landscapes, all while contributing to high-quality healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Aged Care Support Services in Coleraine
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like WDHS.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at WDHS.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like WDHS, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Team Leader - Aged Care Support Services in Coleraine
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at WDHS.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at WDHS.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to WDHS. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at WDHS. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at WDHS
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research WDHS’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
