At a Glance
- Tasks: Handle complex customer enquiries and provide top-notch support via phone and written communication.
- Company: WDC UK, a dynamic team in Coventry focused on road user charging schemes.
- Benefits: Gain valuable experience, develop specialist knowledge, and enjoy a supportive work environment.
- Other info: Opportunity to grow and learn in a multi-skilled role.
- Why this job: Join a busy team and make a real difference in customer service while learning new skills.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 25864 - 31612 £ per year.
WDC UK in Coventry is seeking Customer Service Representatives to join a busy team handling complex customer enquiries relating to road user charging schemes. You’ll manage applications, account enquiries, correspondence, and complaints, providing excellent customer service through written communications and, where required, phone support across multiple workstreams.
This is a multi-skilled role offering the opportunity to learn different processes, develop specialist knowledge, and contribute.
Hybrid: Complex Enquiries Customer Service Specialist in Coventry employer: WDC UK
WDC UK in Coventry is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. With a focus on professional development, you will have the opportunity to enhance your skills in handling complex customer enquiries while enjoying a flexible hybrid working environment. The company prioritises employee well-being and offers a range of benefits, making it a rewarding place to build your career.
