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- Tasks: Support the design and implementation of Order to Cash processes in D365.
- Company: Join WD-40 Company, a values-driven organisation with a strong sense of community.
- Benefits: Enjoy competitive pay, health perks, short-day Fridays, and extra time off during holidays.
- Other info: Flexible hybrid work schedule and a culture of inclusion and recognition.
- Why this job: Make a real impact by shaping best practices in a collaborative global team.
- Qualifications: Experience in business process mapping and knowledge of Microsoft Dynamics 365 OTC preferred.
The predicted salary is between 50000 - 65000 ÂŁ per year.
We're looking for a dynamic individual to support the design and implementation of our Order to Cash function within D365 for Europe and some Asia countries. In this pivotal role, you'll co‑lead fit‑gap analysis workshops with an Implementation Specialist, translate business needs into smart ERP documentation and solutions, and lead process standardisation and optimisation across the organisation. If you thrive on collaboration, have deep process expertise, and are ready to shape best practices as a member of our global D365 Implementation team, this is your opportunity to make a lasting impact. This role offers the flexibility of working a hybrid schedule between your home and our office in Milton Keynes, UK (minimum 2 days in office per week). This role requires UK work authorisation. Visa sponsorship is not available.
What You’ll Be Doing
- Process Development: Serve as subject‑matter expert for the Order‑to‑Cash function to design and implement ERP processes in D365. Collaborate with the Implementation Specialist to maximise out‑of‑the‑box functionality and minimise customisations. Co‑lead requirements gathering and fit‑gap workshops, map current processes, and design future‑state processes aligned with our Global Template and best practices. Develop functional specifications and participate in solution design sessions to ensure cohesive ERP architecture. Support configuration and development reviews to confirm alignment with approved "To‑Be" processes. Maintain deep, current knowledge of D365 features to contribute fresh ideas and insights to the team.
- Issue Resolution: Assist the Application Support Team with complex issues during implementation and post‑go‑live. Drive resolution of cross‑functional process challenges and collaborate on solutions with the Implementation Specialist.
- Testing: Create test scripts and scenarios, lead functional testing, and review results to identify errors and optimisation opportunities.
- Training: Develop training materials and lead sessions for key processes. Promote change management and user adoption for D365 rollout.
- Monitoring: Maintain process governance, including SOPs and change requests. Support post‑go‑live activities: monitor performance, troubleshoot issues, and drive continuous improvement.
What You’ll Bring To The Role
- Experience in business process mapping and design.
- Hands‑on functional/operational experience with Microsoft Dynamics 365 Order‑to‑Cash (OTC) covering Sales Order Processing, Trade Agreements, Rebates, Fulfillment, RMA, EDI, etc.
- Experience with ERP implementation as a business analyst or subject‑matter expert – ideal but not required.
- Working experience supporting or championing process change improvement.
Total Rewards
Our competitive and comprehensive benefits package provides protection, security, and peace of mind. We offer life-enhancing health, wellness and financial programmes, including profit incentive rewards, healthcare, and generous pension contributions. In addition, we want you to recharge and take time off – enjoy short‑day Fridays, paid holidays and an additional paid week off between Christmas and New Year to spend with family and friends.
About Us
At WD‑40 Company, we believe that purpose‑driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple – we exist to create positive lasting memories in everything we do.
Why You Should Apply
- A strong values‑aligned organisation where contributions are acknowledged and rewarded, and where 90% of our employees experience a sense of belonging.
- A learning‑based culture where 78% of our team believe they can achieve their career objectives.
- Over 94% employee engagement as of the January 2025 global employee survey results.
- 99% of our people report that they "love to tell people that they work for WD‑40 Company!"
Do You Align With Our Values?
Please consider employment with WD‑40 Company only if you feel as strongly about our values as we do: We live, breathe and play by our values every day. At WD‑40 Company we foster a culture of inclusion where all individuals are recognised, valued, respected and experience a sense of belonging. All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as backgrounds, experiences, qualities, talents, traits, beliefs and preferences.
Supply Chain Functional Consultant (OTC) - D365 employer: WD-40 COMPANY
Contact Detail:
WD-40 COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Functional Consultant (OTC) - D365
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with D365 or in supply chain roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by diving deep into D365 functionalities. Brush up on your knowledge of Order-to-Cash processes and be ready to discuss how you can optimise them. Show us you’re not just a candidate, but a potential game-changer!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We love seeing candidates who are proactive and genuinely interested in joining our team. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Supply Chain Functional Consultant (OTC) - D365
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with D365 and the Order-to-Cash function. We want to see how your skills align with what we're looking for, so don’t hold back on showcasing your relevant expertise!
Showcase Your Collaboration Skills: Since this role involves a lot of teamwork, be sure to mention any past experiences where you’ve successfully collaborated with others. We love seeing examples of how you’ve worked with teams to drive process improvements or solve complex issues.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WD-40 COMPANY
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially the Order-to-Cash processes. Familiarise yourself with features like Sales Order Processing and Trade Agreements, as you'll need to demonstrate your expertise during the interview.
✨Prepare for Fit-Gap Analysis
Since you'll be co-leading fit-gap analysis workshops, practice articulating how you would identify gaps between current processes and desired outcomes. Think about examples from your past experiences where you've successfully mapped processes and implemented improvements.
✨Showcase Your Collaboration Skills
This role thrives on collaboration, so be ready to discuss how you've worked with cross-functional teams in the past. Prepare anecdotes that highlight your ability to drive consensus and work towards common goals, especially in a dynamic environment.
✨Emphasise Continuous Improvement
Highlight your commitment to continuous improvement and process optimisation. Be prepared to share specific instances where you've identified inefficiencies and implemented changes that led to better outcomes, showcasing your proactive approach to problem-solving.