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- Tasks: Lead the design and implementation of Order to Cash processes in D365.
- Company: Join a dynamic team at a leading global organisation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Opportunity for international travel and collaboration with diverse teams.
- Why this job: Make a real impact by shaping global best practices in ERP solutions.
- Qualifications: Experience in D365 Order-to-Cash and strong process mapping skills.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a dynamic individual to support the design and implementation of our Order to Cash function within D365 for our non-Americas regions. In this pivotal role, you'll co-lead fit-gap analysis workshops, translate business needs into smart ERP solutions, and drive process standardization across the organization. If you thrive on collaboration, have deep process expertise, and are ready to shape global best practices, this is your opportunity to make a lasting impact. This role offers the flexibility of working a hybrid schedule between your home and our office in Milton Keynes, UK (minimum 2 days in office per week). This role requires UK work authorization. Visa sponsorship is not available.
Responsibilities:
- Process Development
- Serve as subject matter expert for the Order-to-Cash function to design and implement ERP processes in D365
- Collaborate with the Implementation Specialist to maximize out-of-the-box functionality and minimize customizations
- Co-lead requirements gathering and fit-gap workshops, map current processes, and design future-state processes aligned with our Global Template and best practices
- Develop functional specifications and participate in solution design sessions to ensure cohesive ERP architecture
- Support configuration and development reviews to confirm alignment with approved 'To-Be' processes
- Maintain deep, current knowledge of D365 features to contribute fresh ideas and insights to the team
- Issue Resolution
- Assist the Application Support Team with complex issues during implementation and post-go-live
- Drive resolution of cross-functional process challenges and collaborate on solutions with the Implementation Specialist
- Testing
- Create test scripts and scenarios, lead functional testing, and review results to identify errors and optimization opportunities
- Training
- Develop training materials and lead sessions for key processes
- Promote change management and user adoption for D365 rollout
- Monitoring
- Maintain process governance, including SOPs and change requests
- Support post-go-live activities: monitor performance, troubleshoot issues, and drive continuous improvement
Qualifications:
- Significant experience in business process mapping and design
- Proven experience in D365 Order-to-Cash or related modules
- Hands-on functional experience with Microsoft Dynamics 365 Finance and Operations (or AX 2012/F&O equivalent) in the Order-to-Cash (OTC) area (ex: Sales Order Processing, Trade Agreements, Rebates, Fulfillment, RMA, EDI, etc.)
- Experience with ERP implementation as a business analyst or subject matter expert
- Experience working in process improvement and change management
- Ability to travel internationally up to 25% of the time
D365 ERP Business Process Lead (Order to Cash) employer: WD-40 COMPANY
Contact Detail:
WD-40 COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 ERP Business Process Lead (Order to Cash)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that D365 ERP Business Process Lead role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with D365 and Order-to-Cash processes. Share specific examples of how you've driven process improvements and collaborated on successful projects.
✨Ace the Interview
Prepare for those interviews by brushing up on common questions related to ERP implementations and business process mapping. Practice your answers and be ready to discuss how you can contribute to their team and drive change.
✨Apply Through Our Website
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace D365 ERP Business Process Lead (Order to Cash)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the D365 ERP Business Process Lead role. Highlight your experience with Order-to-Cash processes and any relevant D365 projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Mention specific experiences that demonstrate your expertise in business process mapping and design.
Showcase Your Collaboration Skills: Since this role involves a lot of teamwork, make sure to highlight your collaborative experiences. Share examples of how you've successfully worked with others to drive process improvements or implement ERP solutions. We love a good team player!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at WD-40 COMPANY
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of D365, especially the Order-to-Cash module. Familiarise yourself with its features and functionalities, as well as any recent updates. This will not only help you answer technical questions but also show your enthusiasm for the role.
✨Prepare for Fit-Gap Analysis Questions
Since you'll be co-leading fit-gap analysis workshops, be ready to discuss how you would approach identifying gaps between current processes and desired outcomes. Think of examples from your past experiences where you've successfully mapped processes and implemented solutions.
✨Showcase Your Collaboration Skills
This role requires a lot of teamwork, so be prepared to share examples of how you've collaborated with cross-functional teams in the past. Highlight your ability to drive process standardisation and how you’ve contributed to successful project outcomes through effective communication.
✨Demonstrate Change Management Experience
As change management is key in this role, come equipped with examples of how you've promoted user adoption and managed transitions in previous projects. Discuss any training materials you've developed or sessions you've led to ensure smooth rollouts.