At a Glance
- Tasks: Manage enquiries, coordinate workstreams, and support business development.
- Company: Join a dynamic team at WCI in Wiveliscombe.
- Benefits: Enjoy health support, flexible holidays, and performance bonuses.
- Other info: Full-time role with excellent career growth opportunities.
- Why this job: Be the backbone of customer journeys and make a real impact.
- Qualifications: Experience in sales admin, strong data-entry, and communication skills.
The predicted salary is between 25000 - 28500 £ per year.
We are seeking a Sales Administrator to join our head office team in Wiveliscombe. This role is central to managing incoming enquiries, coordinating multiple workstreams, and supporting the wider business development function. By taking ownership of enquiry logging, quote follow‑up and customer coordination, you will free up capacity across the wider WCI team and help ensure a smooth, well‑organised customer journey.
This is a full‑time, Monday to Friday role with a salary of up to £30,000 depending on background and experience. Due to the nature of the role you will be required to be on site at Wiveliscombe and must live within commuting distance of TA4 2PW (approx. 60 minutes). A well‑rounded benefits package is offered after probation, including health and wellbeing support, life cover, a competitive pension contribution, flexible holiday options, and eligibility for an annual performance bonus.
Key Responsibilities- Logging and managing all incoming enquiries, ensuring accurate data entry and tracking.
- Following up on quotes, gathering customer feedback and maintaining up‑to‑date records (no cold calling).
- Coordinating customers through the enquiry and quotation process, managing multiple live workstreams independently.
- Asking clear, sensible questions to understand customer needs — curiosity and communication matter more than technical knowledge.
- Maintaining accurate CRM/ERP records (full training provided on WCI’s in‑house ERP system).
- Preparing basic documentation and supporting reporting tasks, particularly within Excel.
- Providing excellent customer service by phone and email, with a confident and professional manner.
- Proven experience in sales administration, with strong administrative and data‑entry skills.
- A proactive personality who is technically minded in their approach to problem‑solving.
- Ability to work independently and reliably, demonstrating genuine curiosity in learning about the sector WCI operates in.
- High attention to detail and accuracy when handling customer information and quotes.
- Strong proficiency in MS Office, especially Excel (used for most reporting functions).
- Comfortable working within CRM/ERP‑style systems (training provided).
- Excellent organisation and multi‑tasking skills, able to manage multiple enquiries at once.
- Strong communication skills, both written and verbal, with a confident phone manner.
- Prior exposure to drainage, wastewater, construction or engineering.
- Experience using ERP, CRM or job‑management systems.
SALES ADMINISTRATOR in Wiveliscombe employer: WCI Sewage Treatment Ltd.
At WCI, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Our head office in Wiveliscombe provides a vibrant environment where employees can thrive, with opportunities for professional growth and a comprehensive benefits package that includes health support, flexible holidays, and performance bonuses. Join us to be part of a dedicated team that prioritises customer satisfaction and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ADMINISTRATOR in Wiveliscombe
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like SALES ADMINISTRATOR at WCI Sewage Treatment Ltd., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including WCI Sewage Treatment Ltd.. Tailor your message to explain why you’re drawn to them and how you can contribute as a SALES ADMINISTRATOR. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace SALES ADMINISTRATOR in Wiveliscombe
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for WCI Sewage Treatment Ltd.:When writing your cover letter, make sure to tailor your message specifically for WCI Sewage Treatment Ltd.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at WCI Sewage Treatment Ltd.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show WCI Sewage Treatment Ltd. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show WCI Sewage Treatment Ltd. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with WCI Sewage Treatment Ltd.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
