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- Tasks: Engage with residents, process applications, and conduct apartment tours.
- Company: Join WC Smith, a respected real estate leader in DC for over 50 years.
- Benefits: Enjoy health insurance, flexible spending accounts, paid time off, and a 401k plan.
- Why this job: Be part of a community-focused team that values personal growth and wellness.
- Qualifications: High school diploma and 2 years of leasing experience required; strong communication skills essential.
- Other info: Weekend availability needed; must be comfortable conducting tours in various weather conditions.
The predicted salary is between 30000 - 42000 £ per year.
WC Smith is seeking an experienced Leasing Consultant with proven work and sales experience to join our team at Shipley Park Apartments in Southeast DC! As a Leasing Consultant, you will maintain a high level of customer service and have excellent communication skills. Leasing Consultants at William C Smith require significant interaction with residents and prospective residents on a regular basis.
Schedule: Monday- Friday 8:00 am - 5:00 pm, with a rotating weekend schedule.
Primary Responsibilities:
- Greet and welcome all prospects and residents and provide excellent customer service.
- Prepare and process rental applications and lease packages, and all other associated paperwork.
- Tour prospects through model apartments or market ready units.
- Inspect apartments to ensure move in status.
- Respond to phone inquiries and provide rental information.
- Maintain communication with prospects and approved applicants.
- Prepare weekly and monthly reports as instructed by management.
- Conduct all leasing activity in strict accordance with affordable housing programs and Fair Housing Guidelines.
Requirements:
- High school diploma, or equivalent, required.
- At least 2 years residential leasing experience.
- Previous experience with tax credit or affordable housing programs is required.
- Must have excellent organizational and time management skills.
- Strong customer service skills are required, along with a positive and professional attitude.
- Must be detail oriented and meticulous with all documentation.
- Proficiency with MS Office applications (Outlook, Word and Excel software).
- Must have previous experience with property management software.
- Effective oral and written communication skills.
- Weekend availability is required.
- Must be able to conduct tours on foot, in a variety of weather conditions.
Benefits for Full-Time Employees (Average of 30 or More Hours Per Week):
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- Flexible Spending Account (FSA).
- Life Insurance and AD&D.
- Short-term and Long-term Disability.
- 401k Plan with company match.
- Paid Time Off.
- Ten paid holidays.
- Pre-tax Commuter Benefits.
- Employee Assistance Program.
- Legal Insurance.
- Free parking.
WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area.
What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long-term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there.
We are looking for self-starters and go-getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth.
WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit.
Leasing Consultant employer: WC Smith
Contact Detail:
WC Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Consultant
✨Tip Number 1
Familiarise yourself with the local rental market and the specific needs of residents in Southeast DC. Understanding the community will help you connect better with prospects and demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Brush up on your knowledge of affordable housing programs and Fair Housing Guidelines. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are serious about compliance and ethical leasing practices.
✨Tip Number 3
Network with current or former Leasing Consultants in the area. They can provide valuable insights into the role and the company culture at WC Smith, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare for the interview by practising common leasing scenarios, such as conducting a property tour or handling difficult customer inquiries. This will help you demonstrate your communication skills and customer service expertise effectively.
We think you need these skills to ace Leasing Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential leasing and customer service. Emphasise any previous work with tax credit or affordable housing programs, as this is a key requirement for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the Leasing Consultant position. Mention specific examples of how you've provided excellent customer service in past roles.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and proficiency with MS Office and property management software. These are essential for the role and should be evident in your application.
Follow Application Instructions: Ensure you follow all application instructions carefully. If the job posting mentions specific documents or formats, make sure to adhere to these requirements to avoid any issues during the review process.
How to prepare for a job interview at WC Smith
✨Showcase Your Customer Service Skills
As a Leasing Consultant, excellent customer service is key. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to maintain high levels of service.
✨Familiarise Yourself with Affordable Housing Programs
Since the role requires knowledge of tax credit and affordable housing programs, make sure you understand these concepts. Research common regulations and be ready to discuss how your previous experience aligns with these requirements.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might have to conduct a mock tour or handle a prospective resident's questions. Practising these scenarios can help you feel more confident and showcase your communication skills effectively.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities. Bring examples of how you've managed multiple tasks or projects simultaneously in your previous roles. Highlight any tools or methods you use to stay organised, especially with documentation.
