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For Companies At a Glance
- Tasks: Manage service contracts, coordinate engineers, and handle client inquiries.
- Company: Rehlko, a global leader in power and energy resilience with over 100 years of heritage.
- Benefits: 25 days holiday, private healthcare, and strong support from management.
- Why this job: Join a dynamic team shaping the future of sustainable energy solutions.
- Qualifications: Experience in coordination, strong communication skills, and computer proficiency.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Rehlko is a global leader in power and energy resilience, with a heritage that spans over 100 years. Since launching the first modern generator, we have continually shaped the way the world powers homes, industries, and critical infrastructure. Today, Rehlko’s product range includes engines, generators, power conversion systems, UPS, EV components, electrification solutions, microgrid controls, clean energy technologies, and more. Our expertise serves a diverse spectrum of customers worldwide, from OEMs to industrial, commercial, and residential sectors.
As part of this exciting growth, WB Power Services has now become Rehlko UK. This transition means we retain the strong, values-led foundation of a family business, while being empowered by the scale, resources, and global vision of Rehlko. For our people, this means new opportunities, bigger projects, and a chance to shape the future of resilient, sustainable energy.
The Role
- Efficiently manage our service contracts and coordinate our engineers.
- Handle both internal and external inquiries related to service package.
- Create and control orders and administrate the subsequent works.
- Provide essential assistance in logistical planning and product delivery.
- Provide quotes to clients as required, with support from technical team.
- Access and manage client web portals.
- Working on the company’s bespoke programmes (Training Provided).
The Person
- Prior experience in coordination or a similar role is advantageous.
- Confident with communicating via telephone, face-to-face and email.
- Competent in using a computer for work.
- Experience working in a fast-paced environment.
- Resilient and tenacious in approach to work.
- The capability to deal with a variety of customers from different industries.
What we can offer you
- 25 Days holiday plus bank holidays
- Private healthcare
- Superb support network from the Line Manager and Supervisor
- Death in Service
- Outstanding employee assistance programme
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements. For further assistance please speak to Recruitment.
Service Coordinator in Heanor employer: WB Power Services
Contact Detail:
WB Power Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Heanor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Rehlko and understanding their products and values. Tailor your answers to show how your skills align with their mission in power and energy resilience.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience in coordination and how it relates to managing service contracts effectively.
✨Tip Number 4
Apply through our website for the best chance of landing that Service Coordinator role. It shows you're serious about joining the Rehlko team and gives us a direct line to your application!
We think you need these skills to ace Service Coordinator in Heanor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Coordinator role. Highlight any previous coordination experience and your ability to handle inquiries efficiently.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for Rehlko. Share specific examples of how you've managed service contracts or coordinated teams in the past.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your confidence in both written and verbal communication throughout your application. We want to see how you engage with different customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at WB Power Services
✨Know the Company Inside Out
Before your interview, take some time to research Rehlko and its history in power and energy resilience. Understanding their products and services will not only impress your interviewers but also help you relate your experience to their needs.
✨Showcase Your Coordination Skills
As a Service Coordinator, you'll need to demonstrate your ability to manage service contracts and coordinate effectively. Prepare specific examples from your past roles where you've successfully handled similar responsibilities, especially in fast-paced environments.
✨Practice Your Communication Techniques
Since the role requires confident communication via phone, face-to-face, and email, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as professional and approachable.
✨Prepare for Logistical Questions
Expect questions related to logistical planning and product delivery. Think about scenarios where you've had to manage logistics or handle inquiries efficiently. Being able to discuss these experiences will show that you're ready to tackle the challenges of the role.
