About Rehlko
Ensure you read the information regarding this opportunity thoroughly before making an application.
Rehlko is a global leader in power and energy resilience. Formerly known as Kohler Energy, Rehlko has continually shaped the way the world powers homes, industries and critical infrastructure.
As part of this exciting growth, WB Power Services has now become Rehlko. This transition marks our evolution into an OEM, strengthening our technical capability, expanding our product offering and enabling us to deliver complete power solutions to our customers.
We retain the strong, values-led foundation of a family business while being supported by the scale, resources and global vision of Rehlko. For our people, this means bigger opportunities, exciting projects and the chance to help shape the future of resilient power.
About the Role
We are looking for an experienced Remedials Team Manager to lead an established team responsible for generator remedial works, technical enquiries, quotations, parts and service requirements.
This role would particularly suit someone who combines strong people management skills with a good technical understanding of generator systems and components. You may already be managing a team within the power generation industry, or you could have progressed from a hands-on position such as a Generator Engineer, Field Service Engineer or Technical Engineer into leadership or management.
You'll be joining a well-established team, taking responsibility for its day-to-day performance while using your technical and commercial knowledge to improve processes, customer service and profitability.
What You'll Be Doing
- Lead, support and develop an established Remedials team, providing clear direction and day-to-day management.
- Oversee the efficient processing of customer enquiries, quotations, orders and remedial works.
- Provide technical guidance around generator systems, components, parts and remedial requirements.
- Support the team with more complex technical enquiries and customer requirements.
- Ensure customer queries and technical issues are handled promptly, professionally and commercially.
- Monitor departmental SLAs, KPIs and team targets, taking action where improvements are required.
- Ensure CRM, sales and job management systems remain accurate and up to date. xgikmsk
- Monitor outstanding quotations, jobs and customer follow-ups to maximise conversion and commercial performance.
- Work closely with Service, Engineering, Par...
Generator Remedials Team Manager in Langley employer: WB Power Services Ltd
Rehlko is an exceptional employer that combines the strong, values-led foundation of a family business with the resources and global vision of a leading power solutions provider. Employees enjoy a collaborative work culture that fosters innovation and professional growth, alongside opportunities to work on impactful projects in the energy sector. With a focus on employee development and a commitment to sustainability, Rehlko offers a rewarding environment for those looking to make a difference in critical power infrastructure.
