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- Tasks: Support vulnerable individuals to maintain their tenancy and achieve independent living.
- Company: Join Waythrough, a leading mental health and social support charity in the UK.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: CIH or equivalent Housing Qualification and a valid driving licence.
- Other info: Be part of a dynamic team supporting 125,000 people annually.
The predicted salary is between 28800 - 43200 £ per year.
Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
About the Role:
To provide comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable them to maintain their tenancy and to achieve their aspirations for independent living, alongside pragmatic and intensive housing management functions.
What You’ll Do:
- Work in partnership with the Housing team and Local Authority and attend relevant meetings to ensure we are providing housing and support to the cohort most in need.
- Collaboratively work with other Waythrough services to ensure the provision of tailored and wrap around support is provided.
- Identify tenants individual support needs, through consultation and agreement with them (where appropriate with external services), devise and implement suitable support plans to ensure that identified support needs are met.
To Succeed in This Role, You’ll Need:
- CIH or equivalent Housing Qualification
- Good general education with ability to progress onto professional qualification in Housing.
- Ability to write clear reports and make recommendations
- Must have a valid driving licence and own vehicle
About Waythrough:
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it’s all made possible by our 3,500 brilliant staff and volunteers.
What We Offer:
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3 annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility:
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support.
How to Apply:
If you’re viewing this advert on an external platform, please click Apply via Company Website to view the full job description and submit your application.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
Tenancy Sustainment Officer - 2 Year Fixed Term Contract in Yorkshire employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer - 2 Year Fixed Term Contract in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the housing and social support sectors. Attend local events or join online forums where you can connect with others who share your passion for helping vulnerable communities.
✨Tip Number 2
Prepare for interviews by researching Waythrough and its services. Understand their mission and values, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your responses to common interview questions. Focus on your experience with tenancy sustainment and how you've helped others achieve independent living. We want to hear your stories!
✨Tip Number 4
Apply through our website for the best chance of landing that role! It shows you're serious about joining Waythrough and makes it easier for us to track your application.
We think you need these skills to ace Tenancy Sustainment Officer - 2 Year Fixed Term Contract in Yorkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Tenancy Sustainment Officer. We want to see how you can make a real difference in our community!
Showcase Your Writing Skills: Since you'll need to write clear reports, demonstrate your writing abilities in your application. Use concise language and structure your thoughts well – it’ll show us you’re up for the task!
Highlight Relevant Experience: If you've got experience in housing support or working with vulnerable individuals, shout about it! We love seeing how your background can contribute to our mission at Waythrough.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the information you need about the role and our organisation.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the key responsibilities, especially around providing housing support and working with vulnerable individuals. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss any relevant experience you have in housing management or support roles. Think about specific examples where you've helped individuals maintain their independence or overcome challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about Waythrough's approach to tenancy sustainment and how they collaborate with local authorities. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your motivations for wanting to work in this role and how you can contribute to the team. Remember, they’re looking for someone who fits well with their culture and mission, so let your personality shine through!
