At a Glance
- Tasks: Lead and inspire teams to provide exceptional support for individuals facing complex needs.
- Company: Join Waythrough, a leading mental health and social support charity making a real difference.
- Benefits: Enjoy 27 days' annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Be part of a dynamic team with excellent career growth and recognition opportunities.
- Why this job: Empower communities and improve lives while working in a supportive and inclusive environment.
- Qualifications: Experience in managing support services and a Level 5 Management qualification or equivalent experience.
The predicted salary is between 30000 - 44000 £ per year.
Location: Weymouth, Dorset
Working Hours: 37
Contract Type: Permanent
Salary: £35,520 - £51,060
Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role: As a Service Manager, you will lead essential frontline services designed to support individuals facing complex needs, including housing, health, employability and wellbeing challenges. This is a role for someone who is passionate about empowering communities, improving service quality and ensuring that every person who walks through our doors receives exceptional support tailored to their needs.
What You'll Do:
- Lead, manage and inspire service teams to provide high-quality, person-centred support.
- Ensure effective assessments, action plans and interventions for all service users.
- Develop and deliver business plans that drive service growth and continuous improvement.
- Build strong partnerships with key stakeholders, commissioners and external agencies.
- Manage service budgets, ensuring financial targets are met.
- Oversee quality assurance, performance monitoring and compliance with relevant frameworks.
- Support recruitment, training, coaching and development of staff and volunteers.
- Ensure services are inclusive and accessible to all, including underrepresented groups.
- Maintain safe systems of work, health and safety standards and building management where required.
To Succeed in This Role, You'll Need:
- To have (or is working towards) a Level 5 Management/Leadership qualification or has significant relevant experience.
- To bring experience supporting vulnerable people and managing high-quality support services.
- A strong understanding of safeguarding, risk management and service delivery models.
- To be confident analysing data and using management information systems.
- Strong budget management skills and experience working with KPIs.
- To be able to build strong relationships with commissioners, partners and community organisations.
- To demonstrate Waythrough's values – Honest, Committed, Inventive – in everything they do.
About Waythrough: Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.
What We Offer:
- 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days' annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email.
How to Apply: If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
Service Manager in Weymouth employer: Waythrough
Waythrough is an exceptional employer dedicated to making a real difference in the community, offering a supportive work culture that values inclusivity and employee growth. As a Service Manager in Weymouth, you will benefit from a comprehensive benefits package, including generous annual leave, professional development opportunities, and a commitment to staff wellbeing, all while leading impactful services that empower individuals facing complex challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Weymouth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Waythrough.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Waythrough!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Waythrough, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Waythrough or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Weymouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Waythrough:Before hitting send, make sure to tailor your application specifically to Waythrough! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Waythrough
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
