At a Glance
- Tasks: Lead and inspire teams to provide exceptional support for individuals facing complex needs.
- Company: Join Waythrough, a leading mental health and social support charity making a real difference.
- Benefits: Enjoy 27 days' annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Be part of a dynamic team with excellent career growth and recognition opportunities.
- Why this job: Empower communities and improve lives while working in a supportive and inclusive environment.
- Qualifications: Experience in managing support services and a Level 5 Management qualification or equivalent experience.
The predicted salary is between 30000 - 44000 € per year.
Location: Weymouth, Dorset
Working Hours: 37
Contract Type: Permanent
Salary: £35,520 - £51,060
Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role: As a Service Manager, you will lead essential frontline services designed to support individuals facing complex needs, including housing, health, employability and wellbeing challenges. This is a role for someone who is passionate about empowering communities, improving service quality and ensuring that every person who walks through our doors receives exceptional support tailored to their needs.
What You'll Do:
- Lead, manage and inspire service teams to provide high-quality, person-centred support.
- Ensure effective assessments, action plans and interventions for all service users.
- Develop and deliver business plans that drive service growth and continuous improvement.
- Build strong partnerships with key stakeholders, commissioners and external agencies.
- Manage service budgets, ensuring financial targets are met.
- Oversee quality assurance, performance monitoring and compliance with relevant frameworks.
- Support recruitment, training, coaching and development of staff and volunteers.
- Ensure services are inclusive and accessible to all, including underrepresented groups.
- Maintain safe systems of work, health and safety standards and building management where required.
To Succeed in This Role, You'll Need:
- To have (or is working towards) a Level 5 Management/Leadership qualification or has significant relevant experience.
- To bring experience supporting vulnerable people and managing high-quality support services.
- A strong understanding of safeguarding, risk management and service delivery models.
- To be confident analysing data and using management information systems.
- Strong budget management skills and experience working with KPIs.
- To be able to build strong relationships with commissioners, partners and community organisations.
- To demonstrate Waythrough's values – Honest, Committed, Inventive – in everything they do.
About Waythrough: Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.
What We Offer:
- 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days' annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email.
How to Apply: If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
Service Manager in Weymouth employer: Waythrough
Waythrough is an exceptional employer dedicated to making a real difference in the community, offering a supportive work culture that values inclusivity and employee growth. As a Service Manager in Weymouth, you will benefit from a comprehensive benefits package, including generous annual leave, professional development opportunities, and a commitment to staff wellbeing, all while leading impactful services that empower individuals facing complex challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Weymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they stand for and think about how your experience aligns with their mission. This will help you show them that you're not just another candidate, but someone who truly cares about making a difference.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission to support communities.
We think you need these skills to ace Service Manager in Weymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in managing support services and working with vulnerable people, as this will show us you understand what we're looking for.
Showcase Your Passion:We want to see your enthusiasm for helping others! Share specific examples of how you've made a difference in your community or supported individuals facing challenges. This will help us connect with your motivation.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website:Don't forget to apply through our company website! This ensures your application goes directly to us and allows you to access all the details about the role. Plus, it shows you're serious about joining our team.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you understand the role of a Service Manager inside out. Familiarise yourself with Waythrough's mission, values, and the specific challenges they tackle. This will help you demonstrate your passion for empowering communities and your commitment to high-quality support.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience in managing support services and working with vulnerable individuals. Be ready to discuss how you've successfully led teams, developed business plans, and ensured compliance with quality standards.
✨Build Connections
Think about how you can build strong relationships with stakeholders and community organisations. During the interview, share your strategies for collaboration and partnership-building, as this is crucial for the role and shows you’re proactive about service growth.
✨Be Data Savvy
Since the role involves analysing data and managing budgets, brush up on your skills in these areas. Be prepared to discuss how you've used management information systems in the past to drive performance and meet financial targets.
