At a Glance
- Tasks: Coordinate volunteer support and engagement to make a real difference in the community.
- Company: Join Waythrough, one of England's largest mental health and social support charities.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Other info: Inclusive workplace welcoming applicants from all backgrounds and communities.
- Why this job: Be part of a team that creates lasting change and supports those in need.
- Qualifications: Strong organisational skills and experience in coordinating activities or events.
The predicted salary is between 25877 - 34240 £ per year.
Location: South Tyneside
Working Hours: 37 Hours
Contract Type: Permanent
Salary: £25,877.80 - £34,240.03
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We are looking for an organised and proactive Volunteering Support Coordinator to support the delivery of volunteering across our organisation. Working closely with the Head of Volunteering, you'll coordinate volunteer communications, training, events, compliance activities and administration, helping to ensure volunteers have a positive and rewarding experience while supporting our wider organisational goals.
Key Duties
- Respond to volunteering enquiries and support volunteer engagement.
- Coordinate volunteer communications, campaigns and recognition activities.
- Support the planning and delivery of volunteering events and training.
- Monitor compliance, audits and volunteering records.
- Produce reports and analyse volunteer data.
- Provide administrative support to the Volunteering Team.
About You
You will be a confident administrator with excellent organisational and communication skills. You'll be comfortable managing multiple priorities, building positive relationships and working with data and reporting. Experience coordinating activities or events is beneficial, along with strong Microsoft Office skills and a commitment to delivering excellent support to volunteers and colleagues.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-06-23
Volunteering Support Coordinator employer: Waythrough
Waythrough is an exceptional employer dedicated to making a meaningful impact in the community, offering a supportive work culture that values every team member's contribution. With a comprehensive benefits package, including generous annual leave, professional development opportunities, and a commitment to inclusivity, employees can thrive both personally and professionally while helping others lead healthier lives. Join us in South Tyneside to be part of a passionate team that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteering Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and get feedback on your answers.
✨Tip Number 3
Show your passion for volunteering! When you get the chance to chat with potential employers, share your experiences and why you care about making a difference. It’ll help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Volunteering Support Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Volunteering Support Coordinator. We want to see how you can make a real difference in our community!
Show Your Passion:Let your enthusiasm for helping others shine through in your written application. We’re looking for someone who’s genuinely passionate about supporting volunteers and making a positive impact.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well, so we can easily see your qualifications and how you fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Before the interview, make sure you understand Waythrough's mission and values. Familiarise yourself with their services and how they support the community. This will help you demonstrate your passion for the role and show that you're genuinely interested in making a difference.
✨Showcase Your Organisational Skills
As a Volunteering Support Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed events or coordinated activities. Highlight your ability to stay organised and prioritise effectively, as this will be key to your success in the role.
✨Engage with the Interviewers
During the interview, don't just answer questions—engage with your interviewers. Ask them about their experiences at Waythrough and how they see the role evolving. This shows your enthusiasm and helps build rapport, making you a memorable candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of specific situations where you've had to resolve conflicts or support volunteers effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
