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- Tasks: Support our team by managing reception, calls, and assisting with group activities.
- Company: Join Waythrough, a leading mental health and social support charity.
- Benefits: Gain valuable experience, training, and discounts while making a difference.
- Other info: Flexible hours, supportive environment, and opportunities for personal growth.
- Why this job: Make a real impact in your community and help others lead healthier lives.
- Qualifications: Previous experience in administration or reception is preferred.
We are seeking a volunteer to support the team at Burleigh Court. We are a drug and alcohol service. We support people in making small changes, stopping completely, or reducing risk. This role will provide a great insight into the running of the service and will suit someone with previous experience in a similar role.
The service is open Monday - Friday 9am - 5pm and we are seeking a volunteer up to 15 hours per week. The role will include a combination of the following:
- To provide effective reception support, including managing and directing incoming calls, taking and directing messages, managing deliveries, greeting visitors, directing people to meetings, ensuring people sign in and out
- Managing incoming and outgoing post
- Replenish displays, leaflets and resources
- Assisting with the administration and resources for group activities, training etc
- Create resources for people accessing the service
- Taking referrals into the service
- Promoting the service
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
- Discounts from various schemes
- Training and personal development
- A chance to make a real difference in people’s lives
- Free induction and role-specific training
- Support from experienced staff and regular supervision
- Opportunities to meet new people and develop your confidence
- Reimbursement for travel and agreed expenses
- Valuable experience that can support your personal or career development
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email our recruitment team.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications. Closing date: 2026-02-26
Volunteer Administrator and Receptionist employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Administrator and Receptionist
✨Tip Number 1
Get to know the organisation! Research Waythrough and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former volunteers and staff on LinkedIn. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to volunteer roles. Think about your past experiences and how they relate to the responsibilities of a Volunteer Administrator and Receptionist.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Volunteer Administrator and Receptionist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can bring value to our team at Burleigh Court, so don’t hold back on showcasing your past roles that align with this position!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for helping others shines through in your words.
Show Your Enthusiasm: Let us know why you’re excited about this role! Whether it’s your passion for supporting people or your interest in the drug and alcohol service sector, we love to see genuine enthusiasm in applications.
Apply Through Our Website: Don’t forget to apply via our company website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at Waythrough
✨Know the Organisation
Before your interview, take some time to research Waythrough and its mission. Understanding their approach to supporting individuals with mental health and substance use issues will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Relevant Experience
Think about your previous roles and how they relate to the responsibilities of a Volunteer Administrator and Receptionist. Be ready to share specific examples of how you've managed reception duties, handled calls, or supported administrative tasks in similar environments.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how volunteers contribute to the overall mission. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
✨Demonstrate Empathy and Communication Skills
In this role, you'll be interacting with people from various backgrounds. During the interview, highlight your ability to communicate effectively and show empathy. Share experiences where you've made a positive impact on someone's day or helped them feel welcomed.