At a Glance
- Tasks: Lead a passionate team supporting children and young adults in recovery and education.
- Company: Waythrough, a supportive organisation dedicated to community health and wellbeing.
- Benefits: Generous leave, flexible working, professional development, and wellbeing support.
- Other info: Join a diverse team committed to positive change in the community.
- Why this job: Make a real difference in young people's lives while growing your leadership skills.
- Qualifications: Experience in team management and a passion for helping others.
The predicted salary is between 36000 - 60000 € per year.
Team Manager - Newcastle Recovery Academy
Location: 1st Floor, Carliol Square, Newcastle, Tyne and Wear, NE1 6UF
Working Hours: 37 hours, 9-5 Monday-Friday
Contract Type: Permanent
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We have an exciting opportunity to make a real difference as a Team Manager within our Newcastle Recovery Academy.
Newcastle Recovery Academy is a 12-week structured community rehabilitation programme for adults (18+) in Newcastle. The programme is based on 12 step principles, psychosocial interventions, relapse prevention, and recovery capital development.
In this role you will lead, co‑ordinate and support all elements of the service, ensuring delivery is safe, effective and aligned to targets, contractual requirements. You will drive performance through monitoring KPIs, auditing outcomes and embedding continuous improvement across the service.
Working closely with external partners, you will help develop effective pathways and ensure coordinated, multi‑agency support for service users.
What you’ll do
- Lead and support the day‑to‑day running of the service
- Manage, supervise and develop staff
- Monitor performance against KPIs and targets
- Drive service improvement and innovation
- Build strong partnerships with external agencies
- Ensure compliance with safeguarding
- Maintain accurate records and reporting
- Support recruitment, training and development
- Deputise for the Service Manager when required
What you’ll need
- Leadership: Proven experience leading, managing and motivating teams
- Customer Service: Strong commitment to excellent service delivery and stakeholder engagement
- Service Delivery: Ability to oversee day‑to‑day operations and ensure timely, appropriate support
- Data & Reporting: Confidence in preparing reports and undertaking statistical analysis
- Communication: Excellent written and verbal communication skills
- Problem‑Solving: A proactive, solutions‑focused approach
- Adaptability: Flexibility to support evolving services and develop new pathways
- Experience within substance misuse/recovery
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family‑friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
#J-18808-LjbffrTeam Manager in Newcastle upon Tyne employer: Waythrough
Waythrough is an exceptional employer located in the heart of Newcastle Upon Tyne, offering a supportive and inclusive work culture that prioritises the wellbeing and development of its employees. With generous benefits such as enhanced sick pay, flexible working options, and extensive learning opportunities, Waythrough empowers its team members to make a meaningful impact in the lives of children and young adults. Join us in our mission to support recovery and create positive change within the community, while enjoying a fulfilling career with ample growth potential.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the field, attend local events, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the role of Team Manager – it’s all about showcasing your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to make a difference in the lives of children and young adults.
We think you need these skills to ace Team Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting children and young adults, so share your experiences and motivations that align with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who understands team management and interventions, so connect your background to the key responsibilities outlined in the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your qualifications stand out, but don’t forget to add a personal touch!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at Waythrough
✨Know Your Team Management Skills
Make sure you can clearly articulate your experience in managing teams, especially in a recovery or support context. Be ready to discuss specific examples of how you've developed and supported your team members in the past.
✨Understand the Role's Impact
Familiarise yourself with the key responsibilities of the Team Manager role. Think about how your leadership can directly influence the wellbeing of children and young adults, and be prepared to share your vision for achieving quality outcomes.
✨Showcase Your Collaborative Spirit
This role involves working with various stakeholders. Prepare examples of how you've successfully collaborated with other services or partners in previous roles. Highlight your ability to build relationships and work towards common goals.
✨Emphasise Your Passion for Making a Difference
Let your passion for supporting children and young adults shine through. Share personal stories or experiences that demonstrate your commitment to making a positive impact in their lives, as this aligns with the ethos of the organisation.
