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- Tasks: Support individuals facing mental health and substance use challenges through recovery-focused interventions.
- Company: Join Waythrough, a leading charity making a real difference in communities.
- Benefits: Enjoy 27 days annual leave, pension contributions, and professional development opportunities.
- Other info: Inclusive employer welcoming applications from all backgrounds and communities.
- Why this job: Make a lasting impact while building meaningful relationships in your community.
- Qualifications: Passion for recovery support and transferable skills from similar environments.
The predicted salary is between 24243 - 28930 £ per year.
Location: Newton Abbot (with some work at other community hubs in South Devon.)
Working Hours: Monday to Friday, 37 hours per week
Contract Type: Full-time Permanent
Salary: £24,243 - £28,930 per annum
Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role: As a Support Worker, you will work as part of a team to provide recovery-focused support, information, advice, guidance and structured interventions to people with problematic drug and alcohol use. To deliver continuity of care through effective working with partnership agencies and contribute to administrative tasks including the collection and inputting of data. Working alongside Recovery Workers and the wider team to enhance service users' experience and offer meaningful interventions such as 1:1 meetings, group work, clinical appointments, daily duty support, needle exchange, and working alongside our volunteers.
What You’ll Do:
- Work autonomously to manage a caseload of our service users, including delivering a range of psychosocial interventions.
- Work as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community.
- Facilitate group sessions with a range of individuals of varying backgrounds.
- Work with partnership agencies to ensure continuity of care and support.
- Provide duty cover for individuals accessing our services.
Please note you do not need a background in substance misuse to apply.
To Succeed in This Role, You’ll Need:
- A real passion for working in a recovery-focused environment.
- Transferable skills, ideally from working in a similar environment or sector.
- A knowledge and understanding of substance misuse and recovery.
- Experience of managing, planning, and prioritising your own workload, delivering work of a high standard.
- An understanding of safeguarding.
- An understanding of group working, group dynamics and group facilitation.
- Excellent communication, organisation and time management skills.
- The ability to work well in a team environment alongside a range of people and organisations.
- Basic IT skills and know how to use Microsoft Teams.
- Proficiency with Microsoft Word and PowerPoint.
- A full UK Driving Licence.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
What We Offer: We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family-friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
- Free will writing service and wellbeing initiatives throughout the year.
Inclusion and accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-05-29
Support Worker employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and social support sectors. Attend local events or join online forums where you can connect with others who share your passion for helping people. You never know who might have a lead on a job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your transferable skills and experiences that relate to the Support Worker role. Be ready to share specific examples of how you've made a difference in someone's life.
✨Tip Number 3
Prepare for interviews by researching Waythrough and understanding their mission. Think about how your values align with theirs and be ready to discuss how you can contribute to their goals. This will show them you're genuinely interested in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Waythrough and making a real impact in the community.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We want to see that you genuinely care about making a difference in people's lives, especially in a recovery-focused environment.
Tailor Your CV: Make sure your CV highlights relevant experience and transferable skills. We’re looking for those who can manage their workload effectively and have a good understanding of group dynamics, so don’t hold back on showcasing these abilities!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key points without unnecessary fluff. This will help us see your strengths quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you understand the role of a Support Worker and the specific challenges faced by individuals dealing with substance misuse. Familiarise yourself with recovery-focused approaches and be ready to discuss how your skills can contribute to this environment.
✨Show Your Passion
During the interview, express your genuine passion for helping others. Share personal experiences or stories that highlight your commitment to making a difference in people's lives, especially in mental health and social support.
✨Demonstrate Team Spirit
Since you'll be working as part of a multi-disciplinary team, be prepared to discuss your teamwork skills. Provide examples of how you've successfully collaborated with others in previous roles, and emphasise your ability to work well with diverse groups.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the organisation and its approach to support work. This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about their training programmes or how they measure success in supporting service users.