At a Glance
- Tasks: Coordinate volunteer support and engagement to make a real difference in the community.
- Company: Join Waythrough, one of England's largest mental health and social support charities.
- Benefits: Enjoy 27 days annual leave, pension scheme, and comprehensive wellbeing initiatives.
- Other info: Inclusive workplace welcoming applicants from all backgrounds and communities.
- Why this job: Be part of a team that creates lasting change and supports those in need.
- Qualifications: Strong organisational skills and experience in coordinating activities or events.
Location: South Tyneside
Working Hours: 37 Hours
Contract Type: Permanent
Salary: £25,877.80 - £34,240.03
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We are looking for an organised and proactive Volunteering Support Coordinator to support the delivery of volunteering across our organisation. Working closely with the Head of Volunteering, you'll coordinate volunteer communications, training, events, compliance activities and administration, helping to ensure volunteers have a positive and rewarding experience while supporting our wider organisational goals.
Key Duties
- Respond to volunteering enquiries and support volunteer engagement.
- Coordinate volunteer communications, campaigns and recognition activities.
- Support the planning and delivery of volunteering events and training.
- Monitor compliance, audits and volunteering records.
- Produce reports and analyse volunteer data.
- Provide administrative support to the Volunteering Team.
About You
You will be a confident administrator with excellent organisational and communication skills. You'll be comfortable managing multiple priorities, building positive relationships and working with data and reporting. Experience coordinating activities or events is beneficial, along with strong Microsoft Office skills and a commitment to delivering excellent support to volunteers and colleagues.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
Volunteering Support Coordinator in South Shields employer: Waythrough
Waythrough is an exceptional employer dedicated to making a meaningful impact in the community, offering a supportive work culture that values every team member. With a comprehensive benefits package, including generous annual leave, professional development opportunities, and a commitment to inclusivity, employees can thrive both personally and professionally while contributing to vital mental health and social support services in South Tyneside.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteering Support Coordinator in South Shields
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current or former employees of Waythrough. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Waythrough's mission and values. Show us how your passion for helping others aligns with our goals. We love candidates who can demonstrate their commitment to making a difference!
✨Tip Number 3
Practice your communication skills! As a Volunteering Support Coordinator, you'll need to engage with volunteers and stakeholders. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Waythrough.
We think you need these skills to ace Volunteering Support Coordinator in South Shields
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in the community and supporting those facing challenges.
Tailor Your Experience:Make sure to highlight any relevant experience you have in coordinating activities or events. We love seeing how your skills align with the role of Volunteering Support Coordinator, so don’t hold back!
Be Organised:Since this role requires excellent organisational skills, structure your application clearly. Use bullet points or headings to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need right there!
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Before the interview, make sure you understand Waythrough's mission and values. Familiarise yourself with their services and how they support the community. This will help you demonstrate your passion for helping others and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Volunteering Support Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed events or coordinated activities. Highlight your organisational skills and how they can benefit the volunteering team.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This could be about the volunteer training process or how they measure volunteer satisfaction. Engaging with the interviewer shows your enthusiasm and helps you assess if the role is the right fit for you.
✨Be Yourself
Authenticity goes a long way! Be honest about your experiences and what you can bring to the table. The interviewers at Waythrough are looking for someone who can build meaningful relationships, so let your personality shine through.
