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- Tasks: Lead a dynamic team to support individuals facing mental health and substance use challenges.
- Company: Join Waythrough, a leading charity making a real difference in communities.
- Benefits: Enjoy 27 days of annual leave, pension contributions, and comprehensive health benefits.
- Other info: Be part of a diverse team dedicated to empowering individuals and fostering community well-being.
- Why this job: Make a lasting impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in health or social care and strong leadership skills are essential.
The predicted salary is between 35920 - 51640 £ per year.
Location: Seven Sisters
Working Hours: 37 hours per week
Contract Type: Permanent, full-time
Salary: £35,920 - £51,640
Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role: We are seeking an experienced, talented, and passionate Service Manager to lead our dynamic, fast-paced alcohol specific service. The Service Manager is a pivotal leadership role responsible for the operational management, strategic development, and clinical governance of these services.
What You’ll Do:
- Provide strategic leadership and day-to-day management for the service.
- Develop and maintain strong partnerships with key stakeholders, providers, and community organisations.
- Lead, motivate, and support a team of skilled staff, ensuring effective supervision and guidance.
- Ensure compliance with all statutory, regulatory, and safeguarding requirements.
- Foster a culture of continuous improvement, innovation, and high performance.
To Succeed in This Role, You’ll Need:
- A relevant professional qualification in health, social care, or a related field.
- Experience delivering models of care to families affected by substance misuse.
- A proven track record of leadership, staff management, and delivering high-quality services.
- Excellent communication skills with the ability to build strong relationships with stakeholders and service users.
- Strong analytical and problem-solving skills, with the ability to interpret data and shape effective service strategies.
- Solid knowledge of the substance misuse sector and the wider health and social care landscape.
What We Offer:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.
Closing Date: 2026-05-27
Service Manager in Seven Sisters employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Seven Sisters
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health and social care sectors. Attend local events or online webinars to meet potential employers and learn about job openings before they’re advertised.
✨Tip Number 2
Prepare for interviews by researching Waythrough’s values and services. Think about how your experience aligns with their mission to support individuals facing challenges. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you’ve motivated teams and improved service delivery in your previous roles. This is key for a Service Manager position, so have those stories at the ready.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Waythrough.
We think you need these skills to ace Service Manager in Seven Sisters
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Service Manager role. We want to see how your skills can make a real difference in our community!
Show Your Passion: Let your enthusiasm for helping others shine through in your written application. We’re looking for someone who’s genuinely passionate about supporting individuals facing challenges, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us without any hiccups, and we can’t wait to read what you’ve got to offer!
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you brush up on the specifics of the substance misuse sector and the services offered by Waythrough. Familiarise yourself with their mission and values, as well as any recent news or developments in the charity. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed challenges, or implemented improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Build Relationships
Since the role involves developing partnerships with stakeholders, think about how you can illustrate your relationship-building skills. Prepare anecdotes that highlight your ability to communicate effectively and collaborate with various groups, whether they are service users, staff, or external partners.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, the team dynamics, or the future direction of Waythrough. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.