At a Glance
- Tasks: Support individuals facing mental health and substance use challenges in a hospital setting.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Join a diverse team committed to inclusion and making a positive impact.
- Why this job: Make a real difference in your community and help people lead healthier lives.
- Qualifications: Experience in health and social care, with skills in motivational interviewing.
The predicted salary is between 28690 - 34730 £ per year.
Location: 590 Seven Sisters Road, London, N15 6HR
Working Hours: 22.5 hours per week - may include evening and weekend work.
Contract Type: Permanent
Salary: £28,690 - £34,730 FTE (salary will be pro rata'd on part time hours)
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role...
As a Hospital Liaison Worker, you will play a crucial role in enhancing the engagement of individuals with alcohol or drug concerns within our treatment services. The hospital liaison worker will be based at our main offices (590 Seven Sisters Road), the role will also require working from North Middlesex University Hospital as service users are met in hospital and linked into the community service. The worker will support high intensity users and those who frequently attend hospital, ensuring that they are able to find suitable treatment in the community. The ideal candidate would be proactive, empathetic and courageous. Ready to meet our service users where they are.
Your responsibilities will include:
- Providing 1:1 psychosocial intervention to repeat attending patients on the wards and in ED, engaging them in our wider drug and alcohol treatment services in Haringey.
- You will carry out initial screening and triage assessment for new clients, and provide crisis intervention and duty services on a rota basis.
- Liaising with other services including mental health, primary care, disabilities, social care, and any other relevant services in response to service user needs.
- Monitoring, reporting on, and improving outcomes across a range of measures, particularly to reduce preventable GP attendances, urgent care centre attendances, A&E attendances, hospital admissions, and ambulance call-outs for the service users in the “frequent attender” cohort.
- Conducting hospital ward rounds to identify those with alcohol-specific needs and engage them in treatment.
- Traveling to various locations within Haringey, to make contact and build up relationships with the hospital “frequent attenders” through regular and consistent contact episodes and motivational interviewing oriented interventions.
- Advocating on behalf of service users in obtaining assistance with housing, benefits, mental and physical health care, and access to substance misuse treatment services at whichever tier is appropriate.
- Assisting service users in developing strategies, which improve self-esteem, social skills, and psychological wellbeing that supports their rehabilitation from alcohol misuse.
About you...
- Experience working within a health and social care, community or hospital setting.
- Experience with motivational interviewing.
- An understanding of substance misuse.
If you are committed to making a real difference in the lives of individuals struggling with alcohol or drug-related issues, we would love to hear from you. Apply today and join us in making a positive impact in our community!
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-06-25
Hospital Link Worker in Seven Sisters employer: Waythrough
Waythrough is an exceptional employer dedicated to making a meaningful impact in the community, offering a supportive work culture that values empathy and collaboration. Employees benefit from a comprehensive package including generous annual leave, professional development opportunities, and a commitment to inclusivity, ensuring everyone can thrive in their roles. Join us at our vibrant London location, where you can engage directly with individuals in need and contribute to transformative change in mental health and social support services.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Link Worker in Seven Sisters
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and social support sectors. Attend events, join online forums, or connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to substance misuse and mental health. Think about your experiences and how they relate to the role of a Hospital Link Worker. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping others. Share personal stories or experiences that highlight your commitment to making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at Waythrough.
We think you need these skills to ace Hospital Link Worker in Seven Sisters
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hospital Link Worker role. Highlight your experience in health and social care, and show how your skills align with the responsibilities mentioned in the job description.
Show Your Passion:We want to see your enthusiasm for helping others! In your application, share specific examples of how you've made a difference in people's lives, especially in relation to mental health or substance misuse.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you understand the role of a Hospital Link Worker inside out. Familiarise yourself with the responsibilities, especially around psychosocial interventions and motivational interviewing. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Empathy
Since this role involves working closely with individuals facing tough challenges, be prepared to demonstrate your empathy during the interview. Share examples from your past experiences where you've supported someone in need, highlighting your proactive and compassionate approach.
✨Research Waythrough
Dive into Waythrough’s mission and values. Understanding their commitment to mental health and community support will allow you to align your answers with their goals. Mention specific services they offer and how you can contribute to enhancing those services.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the challenges faced by the service users, or how success is measured in this role. It shows you're engaged and genuinely interested in making a difference.
