At a Glance
- Tasks: Support individuals in crisis to improve their mental health and well-being.
- Company: Join Waythrough, a leading mental health charity making a real difference.
- Benefits: Enjoy 27 days annual leave, pension contributions, and professional development opportunities.
- Other info: Flexible shifts and a supportive team environment await you.
- Why this job: Make a meaningful impact in your community while developing valuable skills.
- Qualifications: Compassionate communication skills and a commitment to supporting others.
The predicted salary is between 25877 - 30868 £ per year.
Location: Oak House, 383 Padiham road, Burnley, BB12 6SZ (Work from Willow house also required if staff shortage).
Working Hours: 37 hours per week (shifts will equate to 37 hours per week over the year)
Contract Type: Permanent
Salary: £25,877.80 - £30,868.31 per annum
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About the service:
Oak house is a mental health crisis recovery house. We offer support for those in crisis from a range of 3-7 days. We are a five bedroom facility, with 24 hour staffing, 7 days a week. Day staff work in a shift pattern of earlies (8 am - 4pm), days (09:30am - 5:30pm) and lates (1:30 - 9:30pm). Waking night staff cover a ten hour period.
The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.
About the role:
- Assist people using our services to manage and improve their own physical and mental well-being.
- Develop life-skills and coping tools to better manage their own mental health, through group and 1:1 interventions.
- Live more fulfilling lives and develop new meanings and purposes.
- Take control over their life, through their own choices and decisions.
- Ensure the safe running of the service.
- Assess resident wellbeing and welfare on an ongoing basis.
- Keep our service compliant with legal regulations.
- Provide a safe, respectful environment.
- Oversee your own caseload of sessions.
- Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels.
- Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individual’s aspirations.
- Complete a range of activities during and around sessions.
- Ensure positive risk assessments are created and implemented in line with our policies and procedures.
- Signpost people we support to other services for additional support.
- Maintain the health and safety of the building: cleaning, risk management, recording and reporting.
- Support the team with daily planning.
- Manage your own workload.
- Plan and carry out your core areas of responsibility.
- Complete accurate and timely computerised records via our database.
- Liaise with external agencies - such as community mental health teams, multi-disciplinary teams and carers - building relationships and projecting a positive image of the service.
- Effectively monitor and manage your own wellbeing through debriefing and discussions with your manager and colleagues.
- Keep up to date with organisational developments.
To Succeed in This Role, You’ll Need:
- Ability to communicate effectively at all levels.
- Ability to respond compassionately to sensitive and complex issues.
- Able to motivate, support and advocate for people using services.
- Able to work effectively unsupervised and as part of a team.
- Able to keep good and accurate records.
- Ability to plan and prioritise workload.
- Good interpersonal and listening skills.
- Able to demonstrate a commitment to self-development & training.
- Able to demonstrate personal & professional integrity.
- Ability to work under pressure.
- Good IT skills, including in Word, the use of databases and email.
- Able to work flexibly to meet the needs of the Service and people using services.
- Able to participate in a 24 hour/7 day week shift rota, undertake on call duties and stay away from home at night.
What We Offer:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family-friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
- Free will writing service and wellbeing initiatives throughout the year.
Inclusion and accessibility:
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-08-04
Recovery Worker - Crisis Team employer: Waythrough
Waythrough is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to impactful change, we offer a supportive work culture, generous annual leave, and various well-being initiatives, making it a fulfilling place to work for those passionate about guiding individuals towards recovery. Join us in a role where your contributions truly matter, and be part of a diverse team dedicated to making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Worker - Crisis Team
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Waythrough.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Waythrough!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Waythrough, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Waythrough or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Recovery Worker - Crisis Team
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Waythrough:Before hitting send, make sure to tailor your application specifically to Waythrough! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Waythrough
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
