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- Tasks: Support individuals in their recovery journey through group work and one-on-one support.
- Company: Join Waythrough, a leading mental health and social support charity.
- Benefits: Gain valuable experience, training, and reimbursement for travel expenses.
- Other info: Flexible hours, regular supervision, and opportunities for personal development.
- Why this job: Make a real difference in your community and help others lead healthier lives.
- Qualifications: Friendly, non-judgmental attitude with good communication and IT skills.
The predicted salary is between 12 - 15 £ per hour.
The role: Recovery Support Volunteers can be involved in various aspects of service delivery. It is a front line, client facing role and may involve a focus on one particular area, such as group work or Duty support, or, it may involve a combination of tasks and activities. We are looking for a team player with a willingness to learn.
Tasks may include:
- Support people engaged in support with Together to achieve their Recovery Plan goals
- Support the facilitation of structured and unstructured group work programmes, both virtually and face to face
- Support and empower individuals to engage in recovery activities, including those provided by Together and the wider community
- Conduct welfare and check-in phone calls
- Be a first point of contact for individuals, professionals, or family members, taking referrals as appropriate
- Provide Brief Interventions, including those focussed around harm reduction
- Use Halo (internal case management system) to document sessions and support the team with updates and audits
- Identify and report any concerns or risks to the Duty staff or Duty Manager
- Potential to offer 1-1 support to individuals and hold a small caseload; from point of assessment through to ongoing recovery support – once confident and competent to do so, and alongside the support and guidance of your supervisor
Personal qualities and skills we would like you to bring to the role:
- Welcoming, friendly and an ability to put other people at ease
- Good IT skills
- Good written communication skills
- Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health
- Confident to contact people by email / phone
- Good time keeping
- Able to work as part of a team, on own initiative and to instruction
- An understanding of Waythrough – information is available on our website
- A genuine interest in being part of the mission and vision of Waythrough
- Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training
What Volunteers can expect from us:
- Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives.
- Regular supervision and support
- Induction and access to online and face to face training
- To learn and practice new skills within a teamwork setting
- To feel part of a team and the wider Waythrough organisation
- Reasonable travel expenses reimbursed with proof of journey
- Opportunities to progress and experience other areas of Waythrough's work
Our values:
- Kindness - be generous, caring and understanding.
- Courage - be bold, trust, commit.
- Respect - everyone deserves dignity.
Location: The role will be based in Wimborne.
Timing: We are looking for someone who can offer around 8-15 hours a week, exact hours can be flexible and discussed at interview.
Training: Volunteers have access to Waythrough’s training platform, LearningKind, and will be asked to complete a number of training modules within their first 3 months.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community: Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer: We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
- Discounts from various schemes
- Training and personal development
- A chance to make a real difference in people’s lives
- Free induction and role-specific training
- Support from experienced staff and regular supervision
- Opportunities to meet new people and develop your confidence
- Reimbursement for travel and agreed expenses
- Valuable experience that can support your personal or career development
Inclusion and accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
How to apply: If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Recovery Support Volunteer employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Support Volunteer
✨Tip Number 1
Get to know the organisation! Before your interview, dive into Waythrough's mission and values. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! Since this role is all about supporting others, think of examples from your past where you've helped someone or worked in a team. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for questions about challenges! They might ask how you'd handle difficult situations or support someone facing tough times. Show them your non-judgmental attitude and willingness to learn.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you on their radar. Plus, it shows you’re keen on the role!
We think you need these skills to ace Recovery Support Volunteer
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and how it aligns with our mission at Waythrough.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that are most relevant to the Recovery Support Volunteer role. Show us how your background fits with the tasks we’ve outlined in the job description.
Show Your Communication Skills: Since good written communication is key for this role, take the time to proofread your application. Clear, concise, and friendly language will help us see that you’re a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Waythrough
✨Know the Mission
Before your interview, take some time to understand Waythrough's mission and values. This will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Skills
Be ready to discuss your IT skills and communication abilities. Prepare examples of how you've used these skills in previous roles or experiences, especially in a supportive or client-facing context.
✨Demonstrate Empathy
Since this role involves supporting individuals facing challenges, think of ways to express your non-judgmental attitude and empathy during the interview. Share any relevant experiences where you’ve helped someone in need.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or how success is measured in the role. It shows your enthusiasm and willingness to engage with the team.