Recovery Navigator and Single Point of Contact - East Dorset

Recovery Navigator and Single Point of Contact

Location: East Dorset
Working Hours: 37 hours
Contract Type: Permanent, full time
Salary: £25,878 – £32,090

Make a real difference in your community

Are you passionate about making a real difference in people’s lives? We’re looking for a Recovery Navigator and Single Point of Contact (SPOC) to join our dedicated team, helping individuals on their journey toward recovery and improved well-being.

About the role
As a Recovery Navigator and SPOC, you’ll play a pivotal role in guiding individuals through their recovery journey, offering person-centred support and coordinating vital services to help them thrive.

As a Recovery Navigator and SPOC, you will be responsible for:

• Manage a caseload, devising, implementing, and reviewing personalised recovery and treatment plans.

• Facilitate progression from initial engagement through structured treatment to self-sustained recovery.

• Reduce substance-related harm to individuals and the wider community.

• Work collaboratively with key partners and colleagues to achieve the best health and well-being outcomes.

About you
To succeed as a Recovery Navigator and SPOC, you will ideally have.

• Compassionate, proactive, and committed to recovery-focused work.

• Experience working in health, social care, or substance misuse services is desirable.

• Strong communication and coordination skills.

• Ability to work collaboratively in a multi-agency setting.

We believe that diverse experiences strengthen our ability to provide high-quality, holistic support.

About Us

Reach provides information, advice, and professional support to empower individuals to make healthier choices regarding alcohol and drug use. Our mission is to enhance safety and promote recovery through a comprehensive range of services delivered by experienced local providers. We are committed to ensuring that no one is left without support, regardless of the complexity of their needs.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-05-25