At a Glance
- Tasks: Support onboarding, maintain employee records, and assist with people projects.
- Company: Join Waythrough, a leading mental health and social support charity.
- Benefits: Generous leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Hybrid role with a supportive team culture focused on kindness and respect.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong admin skills, attention to detail, and understanding of data protection.
The predicted salary is between 25877 - 30868 € per year.
Location: Bowburn, Durham
Salary: £25,877.80 - £30,868.31
Contract type / hours: 37 Hours, Fixed Term 6 Months. This role is hybrid, 3 days in office.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About The Role
We’re looking for a People Administrator to join our dedicated People & Culture team. This role is central to ensuring smooth, efficient, and high-quality administrative support across the employee lifecycle. From onboarding new starters to maintaining accurate employee records, you’ll help ensure our people operations run seamlessly.
You’ll play a key part in maintaining compliance with employment legislation and data protection standards while delivering excellent service to our employees and managers. This is a hybrid role, with a requirement to work from our head office at least three days per week.
What You'll Do:
- Support onboarding processes for new starters, collecting required documentation and updating our People Information System (PIS).
- Prepare and issue employment documentation such as contracts and contract variation letters.
- Manage leaver administration, including exit confirmations and system access deactivation.
- Maintain accurate and compliant employee records in line with data protection legislation.
- Input, update, and report on people data, producing standard reports (e.g., headcount, turnover, absence).
- Support compliance checks including right-to-work, references, and DBS verifications.
- Act as a first point of contact for people-related queries, providing clear and professional support.
- Assist with people projects, engagement events, and continuous improvement initiatives.
- Contribute to fostering a culture of Kindness, Honesty, and Respect across the organisation.
To Succeed In The Role You Will Need:
- Strong administrative skills with excellent attention to detail and accuracy.
- Experience using HR or People Information Systems (PIS) and handling confidential information securely.
- A good understanding of data protection (GDPR) and basic employment practices.
- Confidence in communicating with employees and managers at all levels.
- The ability to prioritise and manage multiple tasks in a fast-paced environment.
- A proactive, organised, and supportive approach to teamwork.
- A genuine commitment to our organisational values of Kindness, Honesty, and Respect.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-06-01
People Administrator employer: Waythrough
Waythrough is an exceptional employer, offering a supportive and inclusive work environment where employees can make a meaningful impact in the community. With a comprehensive benefits package, opportunities for professional growth, and a commitment to values such as Kindness, Honesty, and Respect, working in Bowburn, Durham, allows you to thrive both personally and professionally while contributing to vital mental health and social support services.
StudySmarter Expert Advice🤫
We think this is how you could land People Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waythrough's values and mission. This will help you connect your experiences with what they stand for, showing you're not just a fit on paper but also in spirit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows you're genuinely interested and helps you figure out if Waythrough is the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Waythrough!
We think you need these skills to ace People Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Administrator role. Highlight your relevant experience and skills that align with what we’re looking for, like your administrative prowess and understanding of data protection.
Show Your Passion:We want to see your enthusiasm for helping others! In your application, share why you’re passionate about supporting people facing challenges, and how you embody our values of Kindness, Honesty, and Respect.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Before the interview, make sure you understand the role of a People Administrator inside out. Familiarise yourself with the key responsibilities like onboarding processes and maintaining employee records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your strong administrative skills and attention to detail during the interview. Prepare examples from your past experiences where you've successfully managed multiple tasks or handled confidential information securely. This will demonstrate your capability to thrive in a fast-paced environment.
✨Understand the Values
Waythrough values Kindness, Honesty, and Respect. Be ready to discuss how these values resonate with you and how you've embodied them in your previous roles. This will show that you're not just a fit for the job, but also for the company culture.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing people projects, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
