At a Glance
- Tasks: Process payments and financial transactions while ensuring compliance and accuracy.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Other info: Hybrid working model with excellent career growth and support for all applicants.
- Why this job: Make a real difference in your community while building meaningful relationships.
- Qualifications: Experience in Accounts Payable and strong numeracy skills required.
The predicted salary is between 25877 - 34240 £ per year.
Location: Hybrid (2 days per week in our Bowburn, Durham Office)
Working Hours: 37 Hours
Contract Type: Fixed Term Contract (until 31st March 2027)
Salary: £25,877.80 - £34,240.03
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
We’re looking for an experienced and proactive Payments Officer to join our Finance Operations team. You’ll be responsible for delivering an efficient, accurate and compliant payments service across the organisation. This is a great opportunity for an experienced Accounts Payable officer to play a key role in a high-performing finance function.
What You’ll Be Doing
- Process financial transactions and payments accurately and efficiently, ensuring compliance with policies and regulations
- Carry out reconciliations, investigate discrepancies, and resolve issues promptly
- Manage supplier accounts, including maintaining records and performing aged analysis
- Process workforce expenses and support internal audit checks
- Handle credit card requests and queries in line with service level agreements
- Respond to queries via the payments service desk, ensuring timely and professional communication
- Support month-end processes and reporting requirements
Performance & Collaboration
- Meet individual KPIs and contribute to wider team performance targets
- Work collaboratively with colleagues across finance and the wider organisation
Continuous Improvement
- Help improve financial systems and processes
- Build strong working relationships with internal teams and stakeholders
What We’re Looking For
- Experience working in an Accounts Payable function
- Good understanding of accounting procedures
- Strong numeracy and excellent attention to detail
- Ability to manage workload, prioritise tasks, and meet deadlines
- Strong communication skills with the ability to build working relationships
- Ability to work independently and take ownership of tasks
- Proficiency in Microsoft Office
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-07-19
Payments Officer employer: Waythrough
Waythrough is an exceptional employer, offering a supportive and inclusive work environment where employees can make a real difference in the lives of those facing mental health and social challenges. With a comprehensive benefits package, opportunities for professional growth, and a strong commitment to employee wellbeing, working as a Payments Officer in our Bowburn office allows you to contribute to meaningful change while enjoying a healthy work-life balance in a hybrid setting.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Officer
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Waythrough. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Payments Officer
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Waythrough.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Waythrough's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Waythrough
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Waythrough.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Waythrough will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Waythrough employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
