At a Glance
- Tasks: Support individuals facing homelessness and help them access treatment and accommodation.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Join a passionate team committed to fair chances for all.
- Why this job: Make a real difference in your community and build meaningful relationships.
- Qualifications: Experience engaging with people with complex needs and good IT skills.
The predicted salary is between 25877 - 34240 € per year.
Location: Portland House, 243 Shalesmoor, Moorfields, Sheffield S3 8UG
Working Hours: 37 hours per week Monday to Friday
Contract Type: Permanent
Salary: £25,877.80 - £34,240.03 per annum
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community: Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role: We have an exciting opportunity to join our HALT Team (Home at Last), supporting adults who are rough sleeping to access treatment and accommodation across the city. This role is part of a multi-agency approach, working closely with housing providers, homelessness services, and other professionals to deliver coordinated support. You will be engaging with individuals in the city centre and across wider areas, offering outreach-based interventions to support people experiencing multiple disadvantage. The position involves proactive engagement with individuals who may be facing complex challenges, including homelessness, substance use, and other vulnerabilities. You will work to build trust, provide practical support, and help individuals move towards stable accommodation and access to appropriate treatment services.
As directed by the Project Manager and Lead Practitioner, you will:
- Deliver outreach interventions to individuals rough sleeping or at risk of homelessness
- Support individuals to access accommodation, treatment, and wider support services
- Work collaboratively with housing providers, homelessness teams, and partner agencies
- Promote harm reduction and public health approaches where appropriate
- Contribute to reducing the impact of multiple disadvantage and improving outcomes for service users
Please note, this role includes some weekend work and occasional evening shifts.
About you:
- Proven experience of engaging effectively with people with complex needs
- An understanding of the challenges faced by individuals experiencing homelessness and/or substance use
- Experience completing service user assessments, including risk assessments
- Ability to work collaboratively within a multi-agency environment
- Good IT skills
- A full driving licence and access to a vehicle
About us: We are committed to fair chances for all and ensuring everyone can access the help and support they need to realise their potential. By joining our team of passionate individuals, you will play a key role in making this happen.
What We Offer: We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-06-05
Outreach Worker employer: Waythrough
Waythrough is an exceptional employer dedicated to making a meaningful impact in the community through its extensive mental health and social support services. Located in Sheffield, our inclusive work culture fosters collaboration and personal growth, offering employees generous benefits such as 27 days of annual leave, professional development opportunities, and a supportive environment for those with lived experiences. Join us to be part of a passionate team that values your contributions and empowers you to help others achieve healthier, more independent lives.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Worker
✨Tip Number 1
Get to know the company! Research Waythrough and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend relevant events, or join community groups. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think about your experiences with complex needs and how you've made an impact. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Waythrough team!
We think you need these skills to ace Outreach Worker
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in the community and supporting those facing challenges.
Tailor Your Experience:Make sure to highlight your relevant experience, especially when it comes to engaging with individuals with complex needs. We’re looking for specific examples that demonstrate your skills and understanding of the issues at hand.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid jargon and make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our organisation there.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Before the interview, make sure you understand the role of an Outreach Worker and the specific challenges faced by individuals experiencing homelessness and substance use. Familiarise yourself with Waythrough's mission and values, as well as their HALT Team's approach. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Experience
Be ready to discuss your previous experiences engaging with people who have complex needs. Prepare specific examples that highlight your ability to build trust and provide practical support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've made a difference in similar roles.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the multi-agency approach, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if Waythrough is the right fit for you.
✨Be Yourself
Authenticity goes a long way in interviews, especially for a role focused on building relationships. Be honest about your motivations for wanting to work with vulnerable populations and share any personal experiences that have shaped your passion for this field. Remember, they’re looking for someone who can genuinely connect with others!
