Team Leader – Housing, Health & Wellbeing Hospital Discharge Support Service
Location: Severn House, Belmont, County Durham, DH1 1TH
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £31,030 - £41,980 per annum
About the role
We’re looking for an experienced and motivated Team Leader to mobilise the Housing, Health & Wellbeing Hospital Discharge Support Service across County Durham. The role involves leading a dedicated team that supports people experiencing homelessness or at risk of homelessness to leave hospital safely and successfully. You will work alongside health, housing and social care partners to ensure coordinated, person-centred support that promotes independence, improves wellbeing and reduces hospital readmission.
Responsibilities
- Provide day‑to‑day operational leadership and support team development.
- Oversee service performance, ensure safeguarding responsibilities are met and drive continuous improvement.
- Embed effective ways of working with the Service Manager, maintain quality standards and achieve positive outcomes.
- Build and maintain strong relationships with NHS, Adult Social Care, housing providers and other local organisations.
- Coordinate in‑hospital assessment, advocacy and discharge coordination, and provide time‑limited post‑discharge support.
Qualifications
- Relevant Level3 qualification in Adult Social Care, Housing or a related subject.
- Experience of leading or supervising teams in housing, homelessness, health, social care or a related setting.
- Excellent communication and interpersonal skills with the ability to build effective relationships across partner organisations.
- Experience of working in multi‑agency environments and managing competing priorities.
- A good understanding of safeguarding, risk management and quality assurance.
- Ability to monitor performance, support continuous improvement and promote a positive team culture.
- Full UK driving licence and access to a vehicle for regular travel across County Durham.
Benefits
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family‑friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
- Free will writing service and wellbeing initiatives throughout the year.
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please contact our recruitment team.
Team Leader in North East employer: Waythrough
Waythrough is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to impactful change, we offer a supportive work culture, generous annual leave, and various well-being initiatives, making it a fulfilling place to work for those passionate about guiding individuals towards recovery. Join us in a role where your contributions truly matter, and be part of a diverse team dedicated to making a difference in people's lives.
